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December 2024 by Teresa Bagley
Very friendly. Explained things thoroughly.
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December 2024 by Chelsea Cureton
We had such an awesome experience at this location. They were so sweet and good to my pup and helped us so much with our reason for visiting. I highly recommend them 💜
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December 2024 by Kari M.
Loved this place. I took my kitten for her first vet visit and it was a very pleasant experience. They gave me options as far as vaccines and it was an actual free appointment. The vet tech also clipped her nails for free. Will definitely come back and recommend this place.
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October 2024 by L.A. White
I’m deeply disappointed with my experience at Petco/Vetco Total Care in League City, Tx. As a pet owner, I expect a standard of care that includes compassion and friendliness, especially for my very elderly dog. Unfortunately, our visit fell short of these expectations.
During our visit, a technician (Danielle) tripled my dog’s injection dosage without any explanation. Thankfully, I caught the error on the consent form before it was administered. She attempted to tell me that the dosage had changed. After some back-and-forth, she finally admitted it was a mistake, but still no apology was offered. An overdose of this size could have been devastating for my pet.
I was left waiting for over an hour. They took my elderly dog from me and into a back room in order to administer her Librela injection and vaccines. Afterward, when home, my dog struggled to walk for nearly two days. It was clear that the experience had harmed her.
I received a request to review my experience and expressed my concerns in writing, but while the manager did leave a phone message, I have been unable to reach her since, despite multiple attempts both by phone and on the website’s chat function.
While I would consider bringing my dog back to this clinic, it would only be if I were scheduled with a different technician. I joined the Vital Care program and take her in monthly, so this was particularly disappointing. This was the first time I experienced such a lack of compassion at this clinic, and I hope no other pet owner has to go through something similar.
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October 2024 by LW
Military discounts and nice ppl and doctors helped my dog get through a tough time.
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September 2024 by queen jazzy
love how they call out for the fury patients and the care they give ,i recommend for anyone looking for a new vet!
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September 2024 by Colleen Kofal
Great friendly service. Rosa was very sweet with our Jester cat. The vet Dr Padron was very understanding and cared.
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August 2024 by sandra Trammel
Rosa and Dr Padron were so kind and helpful
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July 2024 by Stevo Luke
Wait time was reasonable, staff was knowledgeable. Brought my cat in to get his pink eye infection fixed. I just wish they would’ve asked me if I wanted ointment or drops, because my cat fights me badly to get the medicine in and I still haven’t been able to get it in since I left the clinic. Kinda makes it pointless.
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July 2024 by Lucas Brewer
If I could give this place a zero I would. The amount of price gouging that happened at this place is ridiculous. I came in today on a scheduled visit for four dogs. I’m mearly needed to get two of the dogs hips checked and their nails Trimmed. After waiting an hour and 15 minutes with no one telling me what’s going on, I finally got seen and I said I don’t have time for the dogs hips to get checked so just asked to get their nails trimmed. FOr just the nail trim they wanted $76 for each dog. Then with the other two dogs, I merely had to get their heat worm medicine that cost $20 online but you can’t get it without having the dogs weighed. They charged me $77 for the medication. I had them print out my vet records, and I will never be back again. I recommend going any other place than this. The weight coupled with the extremely high price gouging makes it so I will never come back to a Petco or Vetco ever again.
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July 2024 by Ge Yan
This place is amazing! The technicians and doctors are both friendly and professional. The prices are reasonable as well. I would definitely recommend it to anyone who needs care for their pets.
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July 2024 by J
I just called an the woman on the phone was extremely unprofessional. She did not have the ability to quote for simple dental cleaning.
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May 2024 by Billie Clifton
Love the staff and vet. Easy to work with, accommodating, very pleasant and genuinely cared for my baby.
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May 2024 by Carolyn Kleckner
I recommend this vet. I took my dog in because she was having trouble walking. Everyone was very friendly and they handled my baby with care. Gave me the exact cost of everything that needed to be done before they did it.
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May 2024 by Wendy Schoen
I’m not a client but I was in Petco and asked them if I could weigh my pup and they had no problems with it. They were super friendly and even gave him a pupcup for his birthday that day. Thank you ladies you made his and my day!
