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March 2024 by Johnnie Jackson
The staff was professional and they worked really fast and provided excellent service.
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February 2024 by Amna
unorganized very slow staff. should have two separate lines AT ALL TIMES one specifically for amazon returns but instead they prefer to change it up depending on the day. today they decided to have one line that ends outside of the store.. make it make sense.
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February 2024 by J Di
Busy place for all your needs. The line went pretty quick, and the staff was friendly. Walked in the door, and within 2 seconds, Tina asked me what I needed and told me what I needed to do.
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January 2024 by Cindy Nguyen (Cindy Nguyen Fishing)
I feel bad posting this because it only applies to one employee and I never really post bad reviews, only good ones, but there is a woman here that makes wish I would have gone to another location everytime because how rude she is! (Don’t know her name, because no name tags, but she has her hair pulled back and RBF like none other) It’s absolutely mind boggling. I really try to have empathy because people have bad days, but I am cursed to getting her everytime and I just have to smile and pray for God to forgive me for wanting to throat punch her and go. Please find your happiness, I feel sad for her coworkers. Bless your heart!!!
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December 2023 by Ahime Trejo
These ladies are Awesome!! They go way above and beyond to help everybody in the store. Thanks soooo much!!
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December 2023 by Michelle Dianne
I am in this store on average 3-4 times a month. Fast, efficient, and organized and friendly service would be a great overview for the store employees: with exception of the store manager/franchise owner. Without fail on every visit I am amazed at how she projects total aggravation or annoyance with both her employees and customers. Sharply worded comments, heavy sighs, eye rolls and even sarcasm is typical. I can have anything delivered to my home without ever having to leave home. But when I do leave home, I expect customer service to be good. Or at least a friendly face to be behind the counter and unfortunately the manager does not project these values.
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December 2023 by Livvy Rako
I stopped by the other night about 30 minutes before closing and Tina greeted us when we walked in; she was fast, efficient, and helpful. Unbeknownst to me I needed to have something sent out by another location and she wrote down all the info for me, packaged my items, and told me what I would need to do. Above and beyond, and at the end of the day too. I’ve been to this location a few times and Tina stood out, thank you Tina!
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October 2023 by Rhea Lotiff
They were helpful in explaining the packaging of some returns.
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September 2023 by Miranda CHIESI
As I read these negative reviews, it seems like it is the same employees causing the issues. Tried returning a phone that the carrier sent the parcel to return the package. On the package it said I could use USPS or UPS in not just one spot but in THREE locations. They refused to take my package because of it saying USPS and about the tracking and spoke to me like I was a child and couldn’t read. The woman wouldn’t even look at the package before rudely “correcting” me that it said USPS. After reading the “owners” response about how much he cares about customer service, I am SHOCKED that they are still employed.
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August 2023 by jocelyn rincon
Waste of time! We came in to get some paper notarized and the (bald guy) made us wait over 40 mins to wait for someone to come over to us and finally get the papers notarized the papers which took less than 5 mins. Will not be coming back!
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August 2023 by K
Worst customer service ever. The employees act like they hate their job. They do not want to help the customer. I’ll remember to never come back.
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May 2023 by Ben Rivera
I posted on Lamarque UPS about the issue I had concerning their poor customer service. I couldn't go without recognizing League City for their professionalism and willingness to help me. I was able to take care of my business without any issues. It's sad that I have to travel to another city to get my needs met because the location in my town is too lazy and uncaring!
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May 2023 by Bass Player
Stopped there Sunday 05/21/23, no wait and nice people.The one closer to me in Dickinson is terrible, lines backed up to the door always.
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May 2023 by Brian Ayres
I’m calling corporate!!! What a waste of a store, I was in Friday trying to get a return sent (the black girl at the kiosk was getting ready to give me a label when the bald guy goes “that needs to be in a shipping container so I tell him my shipping bag was fine he continues to over talk me very rude and loudly) the other employee shirt with glasses and curly hair comes from the back saying give him a refund and told me to leave her store. What kind of customer service is this ? How do they get away with the way they treat customers.
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April 2023 by Kris D.
The staff are very nice and helpful every time I'm here. The store never looks messy, they always have the supplies I need when I forget something, and when there is a line it moves pretty quickly (as long as the customers already have their Amazon returns ready). This is my store of choice and MUCH better to use than going to the post office. I'm considering moving my PO Box here just for the service quality.
