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March 2024 by Scott McClain
I gave 5 stars, Sean did pretty good job for us. Only kind bad would be the make ready, I think they got in a hurry and missed a few things, but you kind of expect that in apt living. All things considered pretty good experience.
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March 2024 by Lee Smith
Move-in was spot on. Very happy with management and complex. Great choice to live here - pool, staff, and amenities are incredible.
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March 2024 by Deborah Willing
Avenues at Tuscan Lakes is my forever home. Paige and Shawn made me feel like a family member and the floor plans are stunning. The grounds are well kept even in the winter cold months it is beautiful here, not to mention the great maintenance staff.I would recommend anyone this you stop in.
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March 2024 by Ty Roberts
She treated us so amazing and did the best job I could have ever asked for!! The best costumer service that I have ever experienced and everything went as smooth as it could have possibly ever been!
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March 2024 by Sadie Quinn
Paigelynn is the absolute BEST. she made us feel so unbelievably welcome and at home with our new apartment. she is so kind and friendly. one of my favorites in the office!! i 100% recommend them for an agency for apartments.
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December 2023 by Maria W.
I toured these apartments last week and made an appointment to tour which I arrived on time. I was assigned Sean to work with. Upon meeting him, he was nice, friendly, and funny. He answered all of my questions. He immediately showed me some available units and was open to telling me about their current special. I was open to looking at a one-bedroom with a garage since the 2-bedrooms were too expensive for my liking. The apartments are towards the back of League City off of a semi-busy street and across the street are some nicer apartments that I viewed online as well. Mr. Sean showed me a one-bedroom, one-bathroom unit with an attached garage. The perks of the unit were the built-in door camera that comes free with the unit. The very large garage to fit a vehicle and other storage supplies. The AC/heat dials were electric and good for someone tech-savvy. The price was not ideal for a one-bedroom, it would have been $1,483 and I hated the limited small floor plan. It was too small and too dark and there wasn't a lot of natural light. As we were touring, I was commenting on the things that I liked and compared them to my last apartment in Austin. My last apt in Austin was a small one-bedroom, but it was supplied with old white appliances that could have been from the 50s (who knows) and it lacked countertop space as the kitchen was galley styled. The apartment complex was older than 1996. As, I was hinting at my needs and wants out loud to Mr. Sean, somehow Mr. Sean assumed that I came from a low-income, low-budget apartment and he made some insinuating comments that made me feel uncomfortable. When we returned to the office, he was talking in "ifs and maybes" on whether I would qualify for the units. Again, this made me feel inferior because despite my saying that I lived in a unit with older appliances (my last apartment), I never once mentioned that I lived in a low-income apartment. As I've never lived in low-income apartments before. He made it seem like I had a low credit score therefore I would struggle with passing the credit check. Then, he made it seem like I did not qualify to live at The Avenues. It was very strange and he even joked about how I would like living at the Avenues because it isn't low-income. I respectfully told him that I'd never lived in low-income apartments, but he continued in this motion. It was just a very strange experience. I wasn't a fan of the one-bedroom units and the garages are too close to your neighbors. The unit that I was interested in was even higher in price at $1,500 for a one-bedroom which is ridiculous and would become available in Feb. I thought that I could get past that whole ordeal, but I cannot because if it was anyone else touring with Sean, would you have made those same comments or was it just towards me because of me being a minority? That is something that I cannot get over. It placed a hamper in my experience. Another thing that I did not care for was the fact that the other guests who came into the office weren't placed as a priority. Mr. Sean told some walk-ins to self-tour and they clearly seemed opposed to the option and even mentioned that they got lost as it was their first time. I understand that I took priority since I made an appointment online, but it was still awful to see how you would get treated if you did not make an appointment. Another thing, I did not like was that phone calls to the office were unanswered. It is unknown if they ever were.
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November 2023 by Jeff House
I recently moved in and can say that so far this is the best apartment complex I’ve lived in. Paige and the rest of the staff in the front office were great when it came to answering my questions and showing me my options when I was making a decision on where to live. Since I’ve leased, they and the maintenance staff have been top notch and very quickly responsive. The community feels like a neighborhood and not an apartment complex which is a major plus. The apartment itself is the best I’ve lived in. It feels like a townhouse and not an apartment. My dog and I are very happy here.
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October 2023 by Carole Spencer
Paige showed me a 3 br apartment that was beautiful. She’s very knowledgeable and professional. The property is top tier and I would gladly refer anyone to it.
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September 2023 by Jeff Bedgood
I lived here for 9 glorious years. I've witnessed the staff change and grow; the professionalism continued to develop with each passing month.The grounds are well maintained and the maintenance Staff handles all requests in a timely manner. Quarterly routine inspections are carried out with little inconvenience and their pest control program ensures no pesky bugs are inside your home. The increase in lizard population in the area also handles pests on the outside as well.The salt water pool is such a treat and excellent for relaxing and meeting your fellow neighbor. Everyone I've encountered here has been kind and friendly.Avenues staff also organizes events for all ages at specific times of year i.e. Halloween, Christmas or Starwars.Kemah Boardwalk is a short drive away and Galveston beaches are minutes awayI would highly recommend this property to anyone looking for an upscale laid back way of living.
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August 2023 by Roland Greenwood
I’ve lived at the Avenues for 3 years beginning March 2020 and just moved out beginning of July 2023 for starting a family, but will say that the Avenues is and has been an amazing place, the maintenance is super quick and awesome, the office personnel are an amazing help and know your name personally and always make an effort to help you out, the place is super clean and taken care of, the pool is immaculate, love the little bunnies running around too, and the place is really a great and fantastic apartment community in League City. Been to many other ones that friends live at and none really match up to the Avenues at Tuscan Lakes
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July 2023 by Vanesa Soto
I have had an amazing experience since I first walk in to tour apartments. Paige has been a big help through the whole leasing and move in process. The staff is great as well, every time I will call with a lot of questions they where happy to help. The pool and gym are amazing. The community is also calm and quiet and people are friendly is a great place to call home!
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July 2023 by alyvia andrade
Avenue at Tuscan lakes is beautiful!! Tori was amazing! She was very thorough and friendly! Definitely the best and most accommodating leasing agent I’ve seen/ met with!!
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June 2023 by Kirby Dickerson
I have been a resident at Avenues since June 2018. Up until now, I have had very few, if any, major complaints that rose to the level of leaving a review until now. With the way rent has been increased over the last few years, I can't for the life of me understand how the amenities and basic necessities of the complex have degraded so drastically. When I first moved in, the pool was always immaculate. Clean, clear water was the norm with the exception of Monday morning after a long weekend of use. Pool was closed on Mondays for cleanings and back to the sparkling clear water on Tuesday. This year so far has been nothing but disastrous. First the pool was closed well in to late May for "repairs" that could have, and should have been completed during the cooler months. Since reopening, the pool has been in a constant state of foggy, cloudy water with one end of it not even circulating water. Algae can been seen growing in the end where the pumps aren't operating (SEE PHOTOS!!!). With as many pool companies as there are in the area, and with the steady increase in rent, you would think this place could afford to hire a pool company and make, in my opinion, the property's most attractive amenity attractive again. In addition to the above, both sets of gates have been wide open for the last 3-5 days. With the amount of thefts of wheels and tires throughout the Houston area, and in our own complex recently, you would think security might be a top priority of the company for their residents.
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June 2023 by Macy Patrick
Great place to live. It feels like waking up at a resort everyday. The pool is gorgeous and the people are friendly.
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June 2023 by Ciera Alvarado
Avenue at Tuscan lakes is so beautiful! Tori is the best leasing agent i’ve ever dealt with. She is so sweet and helpful, she was able to get us in our new place the same day!
