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March 2024 by Angel
is it all bills paid ?
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March 2024 by Leo L.
Love living here!
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December 2023 by Joanna Bodden
Tori was amazing, attentive and went out of her way several times to assist me with my apartment preferences and concerns I had upon moving in. Thank you Sorrento and Tori for being amazing.
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October 2023 by Ramon Orengo
After looking at many different apartments I was recommended by a friend to come here and having Tori Cortez as my rep was a true blessing. She was extremely informative and extremely helpful. She was always keeping me informed for any updates that were to come and assist me with any other questions based on my preference. I highly recommend her for any questions or concerns and the complex is very clean. Loving every minute of it and hoping to stay for a longer period of time.
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September 2023 by Matthew Britt
I've been a resident at Sorrento for about a month now and love it so far. Tori and the leasing staff are awesome! I moved from several hours away, but they made the application process simple and explained everything that was needed along the way. The maintenance staff have been friendly and attentive. It's a nice, quiet little community that I hope to call home for years to come.
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September 2023 by Stephanie Barry
The past reviews were true, the past management would not answer the office phone nor respond to or read emails, but this has changed. I’m giving 4 stars and not 5 because the current, responsive employees could leave and it could go back to the way it was before early 2023. Sorrento is safe, quiet, nice, updated, well-built and has a great pool and workout room. It’s close to HEB, Buccee’s (across the street), Kroger and a bazillion places to eat. You’ll like it here.
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June 2023 by Alicia Coffer
New management went up on my rent $200, Caucasian neighbors with same apartment with no increase. When brought to management attention told they would get back to me as to why. Trying to blame on former employee who didn’t have authority to increase…just doing her job. African Americans take your business elsewhere! There is overt racial discrimination.
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June 2023 by Paulette Mickens
Let me start off by saying that Megan Godwin is truly exceptional! From the beginning of our application process to the end, she was awesome! She kept my husband and I in the loop of everything every step of the way and made the process so easy for us. Megan’s professionalism and the simple fact that she cares is what makes her unique. Since day one she has gone above and beyond and we could not have asked for a better experience. Her friendliness and her smile is what makes her even that much more special! We are more than thankful to her, grateful for meeting her, and blessed to know such a beautiful soul! Sorrento is a beautiful, comfortable, and safe place to be and to live. It is truly a place that I am happy to call home.
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June 2023 by aG Magician
Sorrento is AWESOME because of Megan Godwin, she is very helpful and friendly. I just moved in and we are so happy and it is a pleasure to see and interact with Megan on the daily basis. Megan goes above and beyond and is greatly appreciated. Megan is the friendly person that greets with a smile and she is a down to earth person. If there was a clone of Megan then the Amalfi property would be just as great as Sorrento but hold up, Megan handles both properties at times so I guess it’s great over there too lol. Awesome staff in Megan, if we fire up the grill, Megan is definitely getting a plate of food no matter the occasion.
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June 2023 by tyrelle zeno
My time here has been amazing. Beautiful landscape, the move in process was quick, and Megan the property manger was very nice and welcoming. Strong sense of community here!
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June 2023 by L W.
I came by this weekend to tour this pretty apartments. I was waiting for the girl (short hispanic girl with black hair) to acknowledge me and when she did she was very rude. I see she was busy but that ain't my fault she can't handle it. I was referred here cause of the nice things that was said, but no thanks if it means having to mess with her. They won't be havin my business and they can thank her for that.
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June 2023 by Jason Ramirez
So far this place has been relaxing to live in and very comfortable. I will say that from the moment I called the apartments and up to the moment I moved in, Megan Godwin has been there to help me every step of the way. The first impression is set from the moment you walk in and they have not disappointed
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April 2023 by Bluebell Knoll
As a 2+ years resident of Sorrento, I have been happy with Gene, the manager. He cares about his tenants. He is professional, reasonable, always pleasant, a good listener, and responsive to issues whenever I’ve brought anything to his attention. I have met with the new assistant manager, Megan, a couple of times. She, too, has been professional, warm, and responsive to issues in our interactions.The exterior is maintained regularly. The interior is aging, but units are being renovated for new leasers. It is a quiet complex, overall. I cannot hear neighbors through the walls unless they have their balcony door or window open, which is not often. I have not had difficulty finding parking near my building. The gates are always functioning. I have enjoyed living here and feel at home.
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April 2023 by Ardesia Mccarty
I just recently moved here and Megan made the process so easy. They are professional, kind, and efficient. I love the area and apartments. Best place ever!
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March 2023 by Nicole Wright
I’ve been at Sorrento going on 3 years. I love it here. The maintenance is prompt and does a great job cleaning up trash and making sure the dumpsters don’t look messy. The grounds are beautiful and I feel the team does a great job maintaining the look with pressure washing and what not. The office staff has always been nice and efficient in my opinion. The two team members currently in the office (Megan and Madalyn) have proven to be just as attentive and caring if not more. If you’re looking for a spot this is a great place to call home .When I moved in: John assisted me with signing my apartment and I couldn’t be more pleased with my experience. He was patient and answered all my questions, explained everything in detail so I could understand , and just overall was a pleasant person to work with. I give him 10 stars and highly recommend him if you’re in the market for an apartment. I have heard so many great things and I’m excited to call Sorrento at Tuscan Lakes my home for at least the next year.
