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February 2024 by Deborah
Shannon really made an effort to help us. She was professional and knowledgeable. We are now in much better shape!
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October 2022 by Sara D.
Poor customer service! My husband called them over a month ago to change the bank account information for both auto and motorcycle insurance since we were closing the account at our old bank. They decided to only change over the auto and not the motorcycle which caused our old bank to withdraw since we have already moved all funds to the new bank. When my husband called to inquire about what happened, they immediately started putting the blame on him stating he never told him to do so. So fast forward, my husband gets an email stating our policy has been cancelled due to the funds bouncing back from our now new credit union due to the bank not recognizing a ACH withdraw. Instead of calling us to let us know there was an issue with payment, they only chose to Send a stupid email. I checked our bank account and the funds appeared to go through and didn't think twice about it. Now we are without insurance and to reinstate its 100 more a month and that they had the cheapest rates. Sorry but you lost our business!
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March 2022 by Tyler Diaz
Highly recommended.
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March 2021 by Lauren “Black Widow” Winchester
Very nice and informative. Great prices
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March 2020 by Cheryl Blair
Love the insurance company and the people that work here! Robinson Family InsuranceAre very caring friendly! Totally recommend this company! Thank you Robinson Family Insurance for all your help after Harvey !
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March 2020 by Monica Grosu - EverAgent
Great team of insurance agents. They’ll negotiate the best policy for you. I am happy to be one of their customers. Thank you
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March 2020 by D B (Callandor)
Good value and very helpful. Might not find a better insurance group around.
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March 2020 by Mike Thomas
The folks at Robinson did a great job of finding the best insurance package for my rental property in Galveston. Thank you!
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March 2020 by Anthony Williams
I have been a customer for years, the service they provide has been excellent!!! I do not hesitate to recommend them to others!
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March 2020 by Janet Kidd
I've been with Robinson Family Insurance for years and have felt that they have treated me like family
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March 2020 by Jeff Bulman
Matt Robinson is my go to Insurance agent. He has helped my family and many of my clients. He is always responsive and tries to get me the best deal.
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March 2020 by Stephen Walck
I've enjoyed working with them. They have met my insurance needs.
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March 2020 by Kerry Orme
Great service!
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March 2020 by Sadie Carrier
Everyone at Robinson Family Insurance is helpful and great to work with.
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March 2020 by D Hart
No contact with them unless I initiate it.
