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October 2024 by Paul Vo
Easy to find needed items. Friendly customer service.
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September 2024 by Varsha Vilankar
The service at the place was excellent. The associate at the checkout counter knew her store well and pointed me to the right aisle for the product I was looking for.
Very organized and they have plenty of power tools and choices.
Thought they do rent equipments - but currently they do not rent equipments.
Plenty of parking.
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September 2024 by daniel story
Friendly and helpful staff! Great selection and awesome tools.
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September 2024 by John Doe
The last order I made which you suggested and sent to me via email turned out to not be available anymore. I feel like it was a bait and switch kind of thing to get me to shop your website. Why offer special price on an item you don't even have.
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September 2024 by Al Douglas WD
Bought Power Horse pressure washer.
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July 2024 by Deborah Begay
Everyone is always very friendly and helpful
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June 2024 by Joe Taylor
Absolutely fantastic they had a $15 shovel on the website for $5 and i bought four
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June 2024 by Big Fern
So I have never purchased much from Northern tool. I was looking to add another pressure washer I found one, took it home yesterday. It was working fine for about 5 mins then shut off and would not start . Double checked all the fluids and and still would not start. Took it back to northern tool the next day. I thought they would just give me another one for exchange but no they said they would have to send it in the get it checked out. They don’t know when I would be get it back!
My opinion tgos is not good customer service !
I will not be buying from them again !!!
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May 2024 by Ronald Sikora
stock seems to be less available here than other stores in the area. Better restocking?
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April 2024 by tracy benefield
Great store and people are helpful there
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January 2024 by Alan Hoffman
Good values...but can't look up your Northern Tool credit card so didn't purchase anything. Online shopping is problematic.
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December 2023 by James Enfinger
Get all my Milwaukee tools here. Great selection and customer service.
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December 2023 by Jim F
Great selection of tools!
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December 2023 by Doyle Ellis
Always has what I need.
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December 2023 by Rudy Reyes
Went in store at the 200 Gulf Fwy S. League city,TX. 77573 and automatically was greeted by 4 men standing there and asked if they help me out. I replied yes sir I purchased a attachment for my Stihlweed eater which they rudely snapped at me saying they didn’t make a attachment for my model So then I asked if I would be able to get my money back or could I get store credit towards something else. They talked to me as if I was in there trying get something for free. I graciously said hey please do not think I’m here trying to get over on you I’m not looking for handouts I have a very good job and make a good living after going back and forth they replied they could give me a gift card. Which was fine with me. Now I did take in consideration the reason they were being rude was possibly because I didn’t have my receipt. Saying that after 30 minutes or more walking around to find something of equal. I decided to just take the gift card Now the cashier girl was wonderful she was really trying to go out her way to assist anyway possible.She ran a gift card 4 times and was not able to load gift card. So she called the extremely rude manager and he replies the card been ran 4 times at this point there is nothing else we can do . So without loosing my patience or causing a seen I pick up my item and walked out.look honestly it was only a 30.00 item that’s not my complaint the part that I felt like I was stereo type was maybe the color of my skin now I believe I have my receipt in my office desk where I save all my receipt for work and tax write offs. I like to try again but at this point I believe I’ll just take my lost and never do business with northern tools again. And with my line of work I have over 1000 customers I will most definitely let them know not to do business with Northern Tools at that location. You have to ask yourself was a 30.00 item worth loosing a customer or the chance of losing several customers because you wasn’t trained correctly as a Manger or worker at your job.
