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“Emily was very friendly, knowledgeable & willing to help find the right mattress for me. She worked every opportunity at her disposal to reduce the overall price of the mattress & adjustable frame (my all in price). It wasn’t like, “sorry, this is the price, it’s the best I can do.” She worked to get me very near what I hoped to pay & I ended up with a higher quality mattress for about the same (lower) price than I originally looked at. I recommend you ask for Ms. Emily!”
“Daniel greeted us with a warm smile as soon as we entered the door. We came in with inspiration photos and from there patiently he helped us find exactly what we wanted. Even beat the prices that we had. I feel like we did great left very happy and definitely recommend y’all to Daniel!!”
11:30AM - 7:30PM
20750 Gulf Fwy, Webster
Mattress Stores
“Shane was very helpful with information and being patient with my situation and children. Gave me enough space to look and make decisions but also very attentive to make sure I was not waiting on him if I needed anything.”
“My mother is elderly and suffers from Alzheimer’s disease. She needs a lot of help in everything she does. She asks many questions over and over again. Demetrius at the Pasadena Mattress Firm was amazing! He was patient and helped my mother in any way he could. He put in the time on the phone and in the store explaining to my mom everything she needed to know. Even when she asked the same question over and over. As a daughter with a parent suffering with Alzheimer’s it’s difficult to watch when people treat my mom poorly. The opposite is also true. When people, such as Demetrius, go out of their way to explain things in a way my mother can understand. It’s such a wonderful thing to watch. We had a great experience there! The bed was delivered THE NEXT DAY!!! It was delivered when they said and how they said.My mother also has a very limited income from social security. She has to watch what she spends and spend what she’s got wisely. She had a MEGA saving in their 4th of July sale! I was floored at the total and saving she received for her purchase. She was able to buy what she needed and stay within her budget. I want to send a big THANK YOU to Demetrius and everyone over at Mattress Firm Pasadena. They helped in getting a little old lady with Alzheimer’s the perfect bed!”
“The best customer service ever! We found a great mattress in our budget and the manager Clayton was able to find us a lot of coupons and deals. He was very helpful and patient with us. Highly recommend getting your mattress here!”
“The best ever! Leo was very patient and professional! We communicated with us from day one to the finish line. Our furniture got delivered peacefully and we love it! Thank you once again for everything and we will surely be working with you again!!!”
“MaReia was the best ever! She helped me find exactly what I was looking for from the bed, to my pillows. I highly recommend coming to this Tempur-pedic in Webster! Beautiful store and it also smells amazing, You will not be Disappointed. I will be returning and looking for Ms.MaReia !”
“This is our second time come into this place knowing that it’s beyond blessed by God.“Able” did an amazing job in getting what we need.We were able to get a king size bedroom set in quality within our budget. He provided great conversation, encouragement, and hospitality.Over all, his costumer service is very helpful. Most importantly, he provided everything with a smile.Lastly Mr. Hilton,From the bottom of my heart as well as my family, we thank you for what your mission, goals, and value. You stand on what the core really means and “THATS A FACT JACK”.May God continue to allow this establishment to flourish though out the standing years. May he bring you more customers to witness a wonderful and peaceful environment of a blessing.”
10AM - 8PM
20814 Gulf Fwy Ste 10, Webster
Mattress Stores
“I had the pleasure of working with the manager of the Nasser Road one location. He said it was the oldest mattress firm and Houston.I made a phone call to him prior to visiting the store and he was very kind and very informative and even asked me a little bit about my current mattress And what I felt was wrong with it. I’m a single mom and I avoided purchasing a new mattress after so many years.Super embarrassing, but I have literally had a pillow top mattress for probably more than 10 years. Even the boxsprings were terrible. But I didn’t know this until I kind of explained all of the issues that I had been having with my bed up to this point, including horrible nights of sleep.I met him at the store and the kindness that he showed me on the phone mirrored the exact conversation that we had When we were in person. I literally felt it is, and he allowed me just to walk mattress by mattress without hovering over me and allowing me to really find one that I felt comfortable on. In the end, my favorite mattress was on sale! Very blessed!The only reason why the store does not get five stars is because he was not very familiar with the system and questions regarding financing and how to maneuver through the system. He was very knowledgeable on how the financing works, but not on the computer system. But who really does? We are not IT pros.I would definitely recommend this store and I would definitely recommend this team as it is a “no pressure“ shopping experience.”
“Very courteous sales person and many different choices of beds. We purchased a Temper Pedic base and mattress. Anitra was very patient with us and able to answer all of our questions. I would recommend this location and her.”
“Super awesome experience! Manny showed me plenty mattresses that suited my price range and needs for a mattress. I’m very satisfied with my new mattress and with the transaction. I really recommend this place!”
“This is a great place. Jordan is professional and not pushy. He didn't try to sell us just anything. He really seemed to care about what we wanted and needed. The mapping g of the body was really eye-opening. Definitely recommend this place.”
“Jonathan and Simon were great! He helped my husband and I find just what we needed and it was in our price range. Bel furniture is always my first stop because I know they will have what I need.”
“Overall great experience! They helped us find the perfect mattress. Helped us load it and everything. Great price! So much better than my old mattress! So thankful we found this place! Definitely will be coming back.Also witnessed another helpful act this business did for someone.. not my business to say but very heartfelt company and they have my respect and business!”
“Purchased a Queen bed on Sunday for my oldest son who is Autistic. Not only was Mike super friendly and very knowledgeable he was down to earth and very helpful! My son loves his bed!!! Thank you Mike!!!! Great customer service and very affordable prices!!!”
“I stopped by Hilton furniture and all of their prices aren’t doubled, but TRIPLED. They followed me around like a used car salesman and would not let me look around in peace. I ended up at Exclusive Furniture and the salesmen treated me amazing. Ivan and Noe are the best! Their prices were 3 times cheaper than Hilton’s and better quality! I didn’t leave feeling like my pockets were emptied for their gain. I found my forever furniture store.”
“This is my favorite store to go to for shopping for furniture. Everyone is friendly professional and very helpful! They have a great selection of mattresses and pillows too. Jasmin and Ahmed and the sales team worked with us till we found the perfect item for our home!! The office team is amazing too and very knowledgeable! Excellent costumer service! I highly recommend this Star Furniture location to everyone!”
“Wednesday afternoon spent a few hours with sales women, Connie, looking for loveseat and chair. I found 2 very nice pieces, we brought the chair home, loveseat on order. Connie's very helpful, she sure knows merchandise, and store has lots. Great selection. This is our second time at store. Bought daughter set maybe 4 years ago. Very happy. Knew we would be happy second time around.”
“came in not knowing what 2 expect...left with a house full of furniture and was extremely pleased with the service from Craig and Michael and HIGHLY RECOMMEND COMING HERE.”
“We have reopened an old Mattress-One store on the Baybrook Mall feeder and are celebrating the Grand Opening of our new Satelite location This is a great place to shop to insure that you get the best night sleep possible and save hundreds to thousands of dollars in the process. I promise that you will get the best service that you have ever had in selecting the right mattress for you and yours. Just ask for Michael.”
“We went in with specifics of what we had in mind and were guided to the better of two deals we had seen, with no pressure, no outlandish upsell attempts, etc. There's a reason we are repeat customers.”
“Customer service was outstanding, and the product was exactly what I was looking for. Thank you so much to Rodrigo for making everything easier & making me have a great experience. I’ll for sure be back with him!”
10 AM - 7 PM
18299 Egret Bay Blvd Ste B B, Houston
Mattress Stores
“I ordered my bedroom set and it’s beautiful!! I live in Laredo and they brought it to me and set it up. Always communicated with me status on my order. Love my furniture!!”
“Your employee was professional kind. Caring. And knew exactly what I was looking for and didn't push me into anything else that I didn't want. I appreciate that everything was handled in a timely manner. And I'll be getting my furniture in a week's time.And that is wonderful.Thank you for your service.I will be using you again”
“Walked in thinking I wouldn’t find what I was looking for. Paul met me at the door and greeted me and just let me wander about without pushing me for a purchase. Fell in LOVE with a modular couch and a super beautiful wooden bed frame. Walked over to Paul, made my purchases and scheduled my deliveries. The prices were very fair and I must say the quality seems very good. Paul was fantastic and quick. The entire experience was relaxed and I felt ZERO pressure. Thank you Paul!”
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“The Victory Lakes Mattress Firm is a wonderful store. I purchased a mattress from their online store and had a terrible experience. The people at the Victory Lakes store solved the issue. In the future I will purchase mattresses in store only. They care about their customers.”