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September 2023 by Cailyn Guy
Quite possibly the sweetest staff ever! After a paint mishap Steve was quick to help and get the color just right!
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September 2023 by James Landry
Incredibly, they had bronze bushings for my 1933 fan!!! (They needed slight mods, but closest things I could find, online or otherwise!!!!!) I'm happy!!!!! :)
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August 2023 by Laura Roeder
Very helpful and friendly staff. A little pricier than their competitors but, it's nice to have somewhere to run in real quick if you need something.
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August 2023 by One Moe
Its not bad but I prefer a more reasonable priced hardware store. This would come in handy for something last minute needed for convenience if they have it in stock.
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July 2023 by Dianne Clower
Customer service superstars and a nice selection considering their small size. I suspect quality of products may be better than big box stores based on a recent purchase. ACE had three of an item I needed four of so I went to the box store instead. Price was slightly less than Ace. So far so good. Installed one of the items. And after a moderately gentle bump, it broke. Went to Ace for the other three. Installed theirs and did the same "test" and it worked perfectly. Increased the force and it still held up great. The items looked identical between the two stores but the Ace one is better. Probably a fluke, but the staff are so great that I'm going with it as a sign to stick with them.
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July 2023 by rayven
i walked into the store and an employee named sofia looked like she hated her life lol. not good vibes at all
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July 2023 by Micro Houston
KMAN is the store owner - he has the worst customer service. I came to return an item and flat out said he wouldn’t return when it’s been less than a week, new un open item and I have my receipt. Since I didn’t buy it from his store he wouldn’t return - flat out! KMAN needs more training and learn that customers makes business thrive! I will never come back to this location. KMAN could not show me their store return police and guidelines. I would not recommend this place at all to anyone. Extremely low customer service. It’s a shame since I buy a lot from ACE hardware, just won’t be bring my business to this site. Hope Corporate see this message and re-trains KMAN on how to treat customers. Store#17508. - also, staff need more better training (no body was able to address any of my other simple questions) - no expertise at this location - once again KMAN very unprofessional and very bad customer service.
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July 2023 by J Warren
Had the BBQ seasoning I was looking for and I didn't have to go fight a crowd at one of the bigger stores.
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July 2023 by laura newman
This is a great hardware store! Not only do they always have exactly what I need for home projects but they are by far the most knowledgeable and helpful staff of any related store.
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June 2023 by Michael Daly
Was in need of a part Ace a very helpful store, had the part and was very helpful staff was amazing.
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June 2023 by Robert T
The staff was very helpful and finding what I needed I recommend it to everyone to go to this place
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May 2023 by Craig Johnson
Great service but limited selection and a little pricey. I'll gladly go back for this and that items.
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April 2023 by Katerin Rodriguez
Melissa and Nataly are such great cashiers! Went in on a Saturday and Nataly told me exactly where to go and Melissa was very nice and patient at the register.
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April 2023 by Patti Koch
Employees are very helpful and friendly. It is a small store, but they have used every square inch to carry as many items as possible.
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February 2023 by Brian Wetmore
Online purchase was made easy, item was ready for pick up with 20 minutes of making purchase. Entered store and my item was ready for pick up as stated on email, in and out in 10 minutes tops. Great experience for 1st time buyer at this location ?
