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December 2023 by Jeanie Dickey
I love love love this dress shop! I have bought fabulous dresses from them for years and they never disappoint. They even have made me custom matching purses for multiple gowns! They are the best!
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December 2023 by Stefanie Bessette
My $2,500 Maggie Sottero dress was ruined by this place. Along with my photos. They said they were gonna fix the beading on my dress. She literally showed me the straps she fixed but the one part that needed fixing from the beginning was never fixed. I figured no biggie and cut the string easy fix. The bottom of my dress was cut so jagged it looked like it hadnt been hemmed since it was cut. I did not really notice but someone at the wedding pointed it out. When i went to pick up my dresses the first one didn’t work out because we tried to rework it luckily she refunded the whole thing. I tried my 2,500 dress on and something was wrong with the bottom so i was told the bustle buttons needed to be moved and could be fixed by the end of the day. I didn’t have a chance to try it on again because we were in such a hurry. I wish i had because the bustle was so bad. When the first time it looked GREAT . I had to ask my photographer if she can photoshop some. Although my videographer cant do anything. This place used to be really good for alterations they must have someone new because the alterations are garbage. 3 dresses back to back done wrong. $700 in alterations and one lady at my wedding asked me if they even finished my dress because it didn’t look finished from the back. We had it hemmed correctly but whatever last ditch efforts were made ruined it. I tripped over it in the front several times and then the bustle gave out not even 2hrs into the wedding . The hem back bustle was supposed to hit the ground so it wouldn’t look bad. It didn’t and was uneven . What is disappointing is how great the bustle looked before the last ditch efforts that were made. Either way i am glad I didn’t really notice or care during the wedding or i would have cried. Now that i am going back through pictures i want to cry. At least my big day wasn’t ruined. Fingers crossed on pictures. I was even gaslight my last fitting. Maybe when i asked the lady if i should i try it on again after they did more and was told no need to. So i didn’t and left a satisfied customer until today when i saw videos and pics of my bustle…. Will end up taking pics of the jagged cut marks when i get my dress out the bag and trunk of my car. Great place to buy dresses. Do not get alterations done if you have a really expensive dress. Sad part is this place used to nail every dress my mom brought there until my wedding. All 3 dresses were not correctly done.
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November 2023 by Nicole Braddick
Thanks to Jill's for saving my wedding day by helping me find a dress for my wedding last minute. My dress I ordered didn't come in on time but I stopped by Jill's and I found the perfect dress!! Thanks to the ladies there for saving me from a meltdown that day! Even steamed the dress immediately!Highly recommend this store! They have all the things for special occations!!
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November 2023 by Anastasia Schweikert
Karen is amazing at helping to find the right dress and provides honest opinions - which shows me that she values customer relations. Diane is phenomenal- I had 2 weddings a week apart and gave the incorrect date for when I needed the dress, giving only 4 days to get alterations done. They were able to come through in a pinch and save my butt! This is THE BEST dress shop you’ll ever have the pleasure of working with.THANK YOU to all of the wonderful staff???
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September 2023 by ASMC R
Discovered this company at a bridal expo twice. The booth ladies were kind of rude and snobby but I figured the dress store must be pretty impressive for their noses to be so high in the air about it. I called ahead and asked them if they could bring out floor length evening gowns in any shade of blue sizes 14/16 for my mother in law to find a dress for our wedding. They said they’d do it when I got to the store. I arrived at the store and was really amazed at how disorganized it seems. All of the dresses are smushed on top of one another inside of clear garment bags at every rack to the point that you really can’t see them on the hanger. I informed one of the saleswomen that I had called ahead and why I was there. The two ladies from the booth at the expo are standing there but snapped at another employee to help me. She took me to a side room where there were once again racks and racks of all color dresses squished atop one another and gave me a “have at it” attitude and walked off leaving my husband and I alone to navigate the maelstrom that they call a boutique. The people who advertised this place at the expo gave me the impression that I’d be getting an experience to remember at their boutique but they didn’t mention it would be memorable for all the wrong reasons.
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August 2023 by Robbie B.
In March of this year I spent a few hundred dollars on materials for a wedding dress that was handmade. In mid June I picked up my dress and while it was not poorly made it was no where near what I had wanted. I ordered a dress online and a week later they canceled. With a little less than two weeks left and no dress I called Jill's. They are truly Dress 911. They treated me like family and they were very understanding of my situation. I highly recommend them. There are not enough stars to rate them. Thanks to them I had a fabulous wedding!
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August 2023 by Factor - ade
Continuing our journey on the perfect sweet sixteen dress for my potential stepdaughter. We stopped here, where the two employees were very helpful.
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May 2023 by Rachel Reyes
Many beautiful dresses in this lovely shop. Karen and Diane were wonderful. They listened to what my daughter was envisioning for her wedding day and they found the perfect dress. The dresses are beautiful and of great quality. The service is magnificent. You can find a great dress there and awesome shoes and accessories. They care about their customers and their experience shows in their service. Not including a picture of the dress because it’s amazingly beautiful and awesome so it’s our secret until the wedding!
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April 2023 by Jordan A.K.A Bookie
I was really struggling to find a place that rented tuxedos, which I needed for an event. I was recommended Jill's Fashions and Bridals, and I cannot recommend them enough. I admit I didn't give them a lot of time, I believe less than a week, but they got my measurements taken and details sent quickly. Everything was awesome, the ladies that helped me, (especially Karen!) were all so friendly, and I felt welcomed and accepted. I got a lot of compliments on my suit, and I cannot thank Jill's enough.
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January 2023 by Kimbria Duron
NEVER AGAIN!! I called ahead of time to make sure they had dresses in the brides size and we get there and LORI was making fun of her for being so small she left in tears with the way they treated her! She barley tried on 2 dresses and was ready to leave
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January 2023 by Tifanie
Walked in 20 minutes to 6:00.There were 2 customers in the store when we arrived. We said hello to a lovely mature lady that was just staring at us, no greeting. She replied hello. I then began explaining what type of dress I was looking for. As she began to respond, another women walked up and interrupted her mid sentence. The women said "does she have an appointment?" looked at her phone and said "she needs an appointment " and walked away. She never acknowledged my husband or myself. The lady who I'd been speaking with then asked me, "Do you have an appointment?" I replied no,I didn't know I needed one.The lady then said yes, Would you like make an appointment? Confused, I said I'll call back to schedule.The women who interrupted was not rude to us directly because she never even acknowledged us. She has poor customer service skills , she was rude to her coworker, dismissive towards us and unprofessional by standing there with her cell phone watching the time. I didn't see anything on the door of the store or on website that stated by appointment only.
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October 2022 by Joan Labbe
NOT A BIG BOX WEDDING STORE! From the moment you walk in the door, you are treated as family. The staff is so very friendly and welcoming. They will help you find the perfect dress for your event, being a wedding dress, Mother of the Bride/Groom, party, prom, jewelry, etc...Very honest, hardworking ladies who know and love what they do on a daily basis. You will not be disappointed.My daughter is a new bride, having married Oct 2022, and purchased her dress at Jills. They did an amazing job with the alterations and bustle of her dress. What a beautiful bride she was! Her dress was stunning on her.For myself, MOB, they outfitted me in a dress I would have never dreamed of wearing. The staff reassured me over and over again this was "the dress for me". I took the plunge and bought the dress. I felt very good in it and received so many compliments that evening.Thank you for making our daughter's wedding a beautiful one. We highly recommend Jills for all your wedding/bridal needs.Love, love, love Jill's Bridal.
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July 2022 by Bethany Plew
The ladies here were SO sweet! They did a great job helping me find the perfect dress.They also did a great job on the alterations!I thought there was a large variety of affordable dresses. The dress I bought cost $600.
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May 2022 by Tyme B.
I went to go pick out my prom dress. And Jill's bridal and fashion was so helpful with the whole way. They were very attentive to me. I had a lady just to help me pick out my dress. When it came to the altering the owner was so amazing. She went above and beyond has did her whole staff.
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May 2022 by Jess J.
DO NOT GET YOUR DRESS ALTERED HERE. Before you think this is a Karen Review, I am an 18-year old senior in high school. The Sales Ladies were so helpful and sweet while helping me pick out my prom dress. Truly the kindest and sweetest people. Although, when it came to the seamstress who is the only one who alters the dresses, she was EXTREMELY rude. I had a gut feeling something would not be done right even before walking into my fitting appt. it was done in under 20 minutes and i was nervous she didn't take into consideration what i wanted and sure enough i was right. the entire back part of my dress was still too big on me and wasn't tailored to my waist when she ASSURED me it could and will be done, along with the shoulder straps which she said would be sewed into place to fit. the push-up bra cups were also not sewed into the right places!!!! when i went back in to get all of this fixed, i was shamed by her and told everything was correct and nothing could be done by her rude attitude. not to mention , these alterations were $225! so after spending nearly $700 on all of this, I was left with nothing and had to find a completely new dress in 3 days. WITH NO REFUND.
