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March 2024 by Miranda Petershagen
I had a appointment with Lori to get highlights,when I made the appointment I explained that I had thin hair , as soon as I walked in an sat down Lori started telling me that my hair was compromised and that I needed a hair cut and to buy some products and then come back in a month ,I told her that was not a option,so she then told me that she would do a heavy conditioner but she would not do the all over highlights, she would only do 6 to 8 on the top and 3 to 4 on the sides ,I was very upset I at this point I felt that I was going to pay a lot of money for almost nothing I had been in her chair for a hour and she had done nothing but made me feel like I had the worst hair in the world ,I had no chemicals on my hair In over 2 years ,their was also another lady across the Way named Mrs Rachel,she said I will do it , she then came over and talked to me and said ,she didn't know what she was talking about that my hair was not what she had said , she did my highlights and they came out just as I wanted,she was very nice and I would like for y'all to know that Mrs Rachel was amazing and she did a great Job .
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December 2023 by Arielle C.
Left bleach on my hair for three hours straight and when a different stylist took over to "fix" it I lost 6 more inches of hair and had a patchy color job. Spent $100 on olaplex and treatments just trying to save my hair. Would, never, ever go back.
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October 2023 by Hailey Hubbard
Each stylist is different, so talk to them to make sure they can do what you need them to! I'll always take a chance on a stylist cuz hair grows back and I loved my haircut! ❤️
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July 2023 by Erica
I love the way Thy shampoo’s my hair. Yes lord. Everything about her services are above and beyond. Wonderful hairstylist
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July 2023 by Karina O. Camacho
Ms Lori was awesome thank you for taking care of meServices: Shampoo & conditioning
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May 2023 by Joanna Peralez
Lady who answers the phone is rude. Tried to make appointment and she was so unprofessional.Service: Perms
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April 2023 by Rolanda Ivy
My experience with stylist, Ms. Aaron, was awesome. Her skills and professionalism were superior.
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March 2023 by Isis Casillas
Better than I expected! My stylist recommended a cut and it turned out great!
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October 2022 by Linda M Cruz
Gave an example of what I wanted cut was perfect, Staff very attentive friendly, took me n daughter as a walk-in, they did not rush cuts was precise and awesome, loved it ?????
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July 2022 by Linda Moore
This salon is convenient, clean and comfortable. My stylist was very nice. Her skills appear to be adequate of course the first haircut is always the hardest. At this point I’ll go back.
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June 2022 by Tyler Long
receptionists are super helpful and keep everything very organized!
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May 2022 by Tori Gilford
My appointment was with Ty. She is sooo dope! I have 4c hair and am not one that enjoys going to salons. Ty made this experience great for me. Before my wash she asked if I was allergic to any products, but something that seems so simple meant alot to me as I am and I didn't think to share that information. She also asked if I had a tender head. Thank you for asking, Ty! My time under the dryer wasn't long. She was as careful as she could be while she combed through and sectioned my hair. I felt very relaxed and comfortable enough to engage in conversation while she pressed my hair. I wasn't concerned with the time. I wasn't anxious. I was calm. My sister has been telling me I should go to, Ty. I'm grateful that I did.
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May 2022 by Tabatha Hyatt
After living a life of going to so many salons and not ever getting what I wanted and after my hair has been fried so many times I kinda gave up on going and getting my hair done until today. I went in and showed Nom what I wanted and I got what I wanted plus more. She was so sweet and turned my hair beautiful!!! I got a balayage and a cut and it turned out so well! I will for ever be a retuning happy customer when I go to see her!! Not only was she super gentle with my hair but she was super sweet on top of everything else!!! Thanks so much Nom!Services: Balayage
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December 2021 by Fox E.
They offered me a Penney for my thoughts, but I promise I didn't accept. I don't usually give JCPenney Salons more than four, but this one as you see it seems to really make their workers happy and that makes the difference for me, and that's why I gave them an extra star - and generally speaking they do a really good job and should be proud of that, and that's one of the reasons why I recommend them even though they are inside a corporate store.
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May 2021 by Kristi Schuler
Natasha. I will NEVER return the JCP Salon. She was w0 minutes late for the appointment. Never even really looked at my hair, just told me it was overprocessed (hair still in a ponytail). Last time my hair was touched was a full year ago. Dyed once in 3 years, but overprocessed????If Natasha didn't want to do her job, she should have called off and canceled her appointments or passed her clients onto someone else.I went to the stylist my MIL uses, she did an AMAZING job. I have found my new place. I got the cut, color and highlights I wanted without being told they couldn't do it.JCP Salon lost a GEM ? when Tiffany A. moved away.