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February 2024 by Keith Parker
Got the goods
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February 2024 by Hope Hatfield
Lazy workers that are of no help
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February 2024 by Eddie Hernandez
Well, I just left the store2-6-2024 4:30pmOut of all the stores that I go into in Houston. This is the first time ever. I get accused twice of stealing in a store. I've never even been accused like this,this sucks. This store is very on the edge. I'm not sure what else you could call it. But they're extremely scared, and this is ridiculous. I'm never coming back to this store again.Tool area and at the register
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February 2024 by Oscar Sanchez
Excellent
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January 2024 by Mirella Scandaliato
Great place, we usually find everything we need
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January 2024 by COLORADO RD67
You need to look at who you contract with your delivery. Didn't deliver on original date. Driver did have pedestal for washer and dryer, but damaged, so now have to wait until 01/31. And driver decided my wife didn't understand the refrigerator would stick out. (Stick to driving not home decorating) plus driver said refrigerator would not fit through door. Not buying it, but buying this delivery driver didn't want to do job. Went from five stars to one, but would give zero if possible!
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January 2024 by BUM BRO
Do not order appliances thru this place. Absolute disappointment and unwilling to help of take responsibility for damaged products. Refrigerator show up damaged, the delivery driver told the warehouse it was damaged before he loaded it. They told him to take it anyway. No we are sorry , just maybe we will get it to you within 6 days. Never buying anything from HD again.
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January 2024 by Roberto R.
Good customer service they always find a solution to fix my problems they don't complain about anything like the other ones
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January 2024 by Ching Y
I used to love this HD.Everyone is nice and friendly in the store, from paint dept, to cashiers and all the people around the store to help on packing & loading.I recently just purchased 67 case of LVP from this HD. 2 weeks later, it went on sale and the price dropped $200+ .I called to HD customer number to get the price difference, they transferred me back to the store, saying that this will need the store manager approval. Went into the store the second day and asked to speak with the manager.Unbelievable, never meet or hear of any manager like this one in League City HD. She was looking for all kind of excuses, not giving me the price difference back. I asked why, as it is still within 30 days, she first said, she doesn't want to keep on doing such thing, what if the price drops again? Well, I told her, I just need it to be adjusted this time, the next time, it will be passed 30 days, it won't be happening, then she was going on about I got those LVP in bulk quantities, I already received bulk price. She refused to price matched my order.I said then I have to return them, and reorder in new priceShe said I can always buying what I want, but she will NOT approve my return because now she already know what I wanted is the difference on the price.Omg, this is so screwed up! I called to HD customer number today again and explained the situation, the reps couldn't even believe what I said. As a customer, I have my right to request for price match within 30 days, I have my right to return within 90 days. The corporation rep asked 2 of other managers, and got an answer that the bulk quantities and price can be matched too.She helped me to called the store and spoke with that manager, now this manager, is using the excuse of 'this order past the 30 days price match time frame. She can't do it'With all the attitudes.Holy, how can a person like her manage such a big store? I will be reporting this to corporate, to BBB, to whatever I can report.
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January 2024 by Jose Arredondo
Always have the tools and knowledge I need to get the job done!!
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January 2024 by Grace Hartwick
They had what I needed in stock.
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December 2023 by Michael E.
Had an issue with a door I ordered at this store. Today, I went to the store and a manager, Randy M., helped me resolve my issue. I was also assisted by manager Megan R. and store associate Lacey E. It was so nice to get personal service.
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December 2023 by Archie C.
definitely don't go to this Home Depot. If you need help with plumbing twice in the plumbing department, I asked a question to the guy there, and he mumbled something and pointed at the section and walked off and then I asked for his help again trying to find connections for extension hoses, and he had no clue, and he walked off again. going to Lowe's.
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December 2023 by Michael Bridge
Always shop when prices are on sale!
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December 2023 by Yolanda Cantu
Got what we needed.
