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September 2024 by Nicholas Cardella
I had an telehealth Dr. appointment at 11 AM and the pharmacy was happy to have my prescription ready for pickup in less than an hour to accommodate my lunch break.
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July 2024 by Braden Halterman
Really tried to work with the pharmacy since we grocery shop here. Steady decline over the past year. Moving to a different pharmacy. Update: thanks for your reply. I'm happy to call and help HEB solve their problems. My rate is $185/hour- minimum engagement is 8 hours for this type of consulting, payable in advance. You could also look at you recent reviews and maybe get enough info to get started on your own.
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May 2024 by Claudia Bashasm
I love H-E-B. I do almost all of my grocery, RX and miscellaneous supplies purchases from there.
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March 2024 by KING OF SOLAR SCREENS/WSM
This Pharmacy rule is if we are out of a medication, just ignore the order. 2-14 my Wife's Surgeon called in 4 meds,yesterday 2-28 we went to pick up after surgery, they said they never received. Called Dr, while on the phone they called in again and was told give it an hour. Showed up to get and the lady says we never received it, bull! Listened to the Dr call it in. "Well we don't have that anyway, maybe that's why we didn't keep the order" My Wife was in such pain because of the obvious idiot running this location. Walgreens is where we went
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December 2023 by Candice Mcdade (Candylee)
Good service
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November 2023 by Virna Scharunovych
The pharmacy staff was amazing king and helpful during a super busy time. Thank you Katherine for amazing service
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November 2023 by Becca Thompson
This pharmacy used to be great but has gone down hill lately. You have to call and ask them to actually fill the prescription the doctor sent over if you want it before 7 days out. And even then, they're probably going to tell you it'll be ready in 20 minutes after you've waited in line for an hour (not exaggerating.) The phone has been giving a busy signal lately for hours.We're gunna switch soon. This is getting to be the new normal and that's not ok.
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November 2023 by Niki Cazares
They can't be bothered to answer the phone.
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October 2023 by Chrissy D
Very incompetent. After calling multiple time's and was told my meds would be ready . Only to join a long line and was told it's not. Needs to be more efficient in the distribution of prescription and factual in regards to questions being asked . You cannot gives introductions to pick up medication and when you drive there it's not ready. Time wasted cannot be regain I donate have time for games.
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October 2023 by rayven
i kid you not this HEB Pharmacy is the WORST EVER. i always have the WORST experience trying to refill and/or pickup RX. can’t get through to anybody on the phone, medication constantly out of stock, pharmacy techs suck lol
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August 2023 by Jessica M.
I had the worst cashier today, I wanted to buy a pack of cigarettes, but "Owen" the bad cashier told me that can't buy a pack.. I even showed him my I.D. I am 30 years old! So I had to go to customer service! What a prick!! MAKES ME NEVER WANT TO SHOP AT H.E.B AGAIN!
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February 2023 by Susan D.
I've shopped at this location for a long time and am disgusted with the ground beef i purchased there yesterday. Spent over 19.00 for roughly 4 lbs of 93% lean ground that had fresh red put around the outside of really dark meat on the inside. What a disgusting practice of deceiving the public into buying that garbage!
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January 2023 by jordy w.
The deli area I spent nearly 45 minutes waiting for my 3 deli items to be processed. Meanwhile there are a total of 5 people hiding behind the corner there were two people tasking and one helping me who was new. The process of handling all customers was not effective or the tasks were made the priority not the customer. Don't go and expect to get out quickly.
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December 2022 by Jessie Luck
Service was great. The pharmacy techs were really nice. This was actually my first time getting a prescription filled and it was awesome. I definitely will return more often for prescriptions Miss Bailey was super sweet and got me the stuff pretty quickly. Overall very impressed
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November 2022 by Courtney M.
So disappointed in trying to reach someone at this location. Waited on hold nearly 20 minutes and received zero assistance. I tried calling back and asking to speak with a manager. I left something at the store and attempted asking for details. No manager to speak with, the departments gone for the day...just disappointed that I didn't receive the same energy/spectacular customer service via telephone that I usually get there in person.
