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July 2024 by Silvia Presley
Fred Loya insurance located in the League City Walmart. After months of dealing with a payment issue (on their end), I was confronted by an employee named Kimberly while in the middle of a transaction with another employee. Kimberly began berating me about a prior phone conversation held with her. I was shocked and flabbergasted that an employee interrupted my transaction just to berate me. The level of unprofessionalism at this store is beyond words. I expected stellar service, yet this store provided me with bitter and revenge filled communication. Do not use this business and take a drive further to a different Fred Loya location as it will save you time, stress, and drama.
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July 2024 by Amy Alvarez
Sooo nice. Quick action and responses
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April 2024 by Randy Armond
Marissa at the 646 Walmart location is professional, patient, and answered all my questions.
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March 2024 by Matthew Haslund
If you have an accident with one of their customers they will not return your calls.
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July 2023 by Hussein
Absolutely terrible company. They keep taking their payment and they say they didn't then called me saying my policy got canceled due to no payment yet it came out of my bank then a month later they take another payment and when I called them and they said no the policy isn't canceled so I told them I want out and we signed all the papers and they still took another payment
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March 2023 by Eliza López
I got to do what I needed tgat was full coverage to my new vehicle and to a pretty good price. But have to go back because even though I told the lady that I sell my other vehicle so I didn't need that insurance no longer she didn't give me the paper work to cancel it.
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March 2023 by Diana Henderson
Rude and very expensive!!@
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March 2023 by Furman Capps
I would give a five star rating if they had a better phone answering service.
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December 2022 by max Frost
The worst insurance agency I've ever dealt with. My driving recon is clean and their rates go up every 6 months it doesn't make sense. Go to progressive or state farm they have the best insurance in Texas.
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September 2022 by Jason Bryant
Shelby and Laura at the 1960 office went above and beyond for me. I will not deal with another insurance agent other than then. Customer service and knowledge were above and beyond. I will say they could do a better job of answering phones. But other then that job well done. Thanks guys
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August 2022 by Cristian Garcia
Very well attended staff who speak Spanish nice people
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September 2021 by Sam Cortez
Resonable and affordable insuranceOur agent Jose was courteous, professional and friendly.
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August 2021 by Karina Hernández
They serve you quickly
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July 2021 by Rae H.
I've had Fred Loya insurance for years....and I love them. Super convenient.
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April 2021 by Lynette Hessler
Ivan is so kind and helpful !I absolutely love the staff there as soon as I walk in they always greet me by my name and always professional
