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January 2024 by Elizabeth Masichuk
The pharmacist was very professional with my new prescription for pain. I had a total knee replacement.
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August 2022 by Google user
I was right next to a person with COVID and I had to make an appointment like really Wth
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June 2022 by Jose Magana
I was right next to a person with COVID and I had to make an appointment like really Wth
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September 2019 by Paige N.
It seems kind of pointless to review a CVS right? I mean: who doesn't realize at this point that the pharmacy is going to be understaffed, medications often won't be in stock, and even if both those issues are in order, there'll still be a thousand reasons why it takes 6 days to get a refill and get out of there. But I'm writing this one anyway because this particular CVS is EXTRA egregious when it comes to all of the above. The pharmacy is WILDLY understaffed(and understandably bitchy, given that they're dealing with the constant stress of being so understaffed -although it'd be awesome if they didn't take that out on the customers), it takes FOREVER to get an order filled and even then you'll sometimes get a text saying it's ready, only to arrive and find out that was a glitch, they haven't even started filling it, and now you won't be getting it until about 3 weeks from next Tuesday. All that to say. Find a Walgreens. The end.
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June 2019 by Laura J.
I have been receiving excellent service from the pharmacy lately and have no complaints. It is much improved over the last year or two. Thank you for all your help.
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April 2019 by Maddie V.
Sad to say it took me forty two minutes to get passport pictures printed out. Stacey is rude, and rolled her eyes at me several times when quit frankly it was her fault for the computer not working. Waste of my time. Walgreen's would do me better. Walgreens will do everyone better. Go to Walgreens.
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January 2019 by Susan B.
Transferring prescriptions to this CVS pharmacy from another pharmacy takes more work than it's worth. Not sure whether pharmacist, tech, or process itself is incompetent. But after numerous calls to CVS, I decided to just give the doctor a call and write new RXs. When I shop for Medicare drug Plan for my husband at then end of the year, I'm going to look for Walgreen cost effective plan. In the meantime, for my prescriptions I'm going back to Walgreen!!
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December 2018 by Amanda H.
I have a problem every month when I go to pick up my refills. But this month was the worse: I was on hold for one hour and 20 minutes listening to musak. I picked up my other phone and called the CVS headquarters in Rhode Island and a CSR took my call and said she would try calling the pharmacy through the physician's line to see if she could get somebody to pick up. No luck. So she said she would call the clerk at the front of the store and have them go back and see what the problem was. A few minutes after that, the pharmacist finally took my call and when I asked her what the hell had taken 1.5 hours, she just curtly said they were trying to help customers. There's NO EXCUSE for this, check out the price of CVS stock, they are making money hand over fist. Why can't they either hire competent people or add to staff? I'm switching all my meds to a private independent pharmacy. To hell with these mega chains.
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August 2018 by David H.
The manager here is a bloated, hairy ape-like a******* He does not look professional, and he has been observed being incredibly rude to various customers. Please reassign or terminate his employment. This is not someone who should represent CVS in my opinion!
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August 2018 by Brittany H.
I've been to this cvs for 7 prescription refills and it is the absolute worst due to the pharmacy manager. I have complained multiple times because he has messed up my prescription refills and the line is excessively long (the last time I went to pick up a prescription I waited for 45 minutes in the drive thru for them to assist 4 patients ahead of me- no joke!). Today I went to pick up in the drive thru and it took 10 minutes for someone to come to the window even after I pressed the "help" button at the window three times. The manager answered the window and then he asked me to sign the receipt without my first verifying that I was receiving the correct prescription. He also wanted to take my card without telling me the charge before swiping. I explained to him that the location has horrible reviews and I asked to speak to his supervisor- which he claimed he was the only supervisor I could talk to. When I tried to explain to him further how he could improve his service he slammed the window in my face. I then parked and walked to the front counter and asked the checkout clerk if there was a store manager I could speak to... a different person (the store manager) listened to my complaint and graciously offered to speak to the pharmacy manager on my behalf. So in the end I find out that the pharmacy manager lies to his customers about not having a supervisor and treats them very rudely with poor service so I will not be returning to this store. I have had nothing but exceptional service at other CVS locations but this one is just the absolute worst!
