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March 2023 by G. E.
There is a very dishonest drunk that works here named Tomas Hinohosa, Jr. that drove a customers black or dark colored 2009 to 2014 Ford F150 Crewcab on the evening of January 23, 2023, and wrecked into the back of my niece's car with 3 other passengers and a 5 month old baby. He fully denied that it was even him which I video recorded and I was about to show him the video from that night taken by one of the passengers, but since he lied about ever being involved, I believe a formal video needs to be created. I even went to his home to see if he would change his story and he doubled down on the lie, which was also recorded. The shop looks like a pretty decent setup but unfortunately has a bad apple in the mix. This is the truck he was driving. Video compilation coming soon.
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September 2022 by Scott Kelleher
The car looks and sounds fantastic since they repaired the damage.
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March 2021 by Nicole L
Excellent service- Honest and through. Originally thought we’d have to wait a couple weeks for a part (which they were up front about) but they went above and beyond to hunt down the part for us and got us out in a week. More than fair pricing with knowledgeable staff that was able to return our car to like new condition. They even found and fixed a squealing noise that had been on going and we couldn’t figure out where it was coming from- like I said very through.Highly recommend!
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February 2021 by Cheryl Lynne Beene
Quality workExcellent customer serviceGood people
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December 2019 by John Walls
It's ok
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November 2019 by Antonio Hernandez
Awesome
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July 2019 by Sherre Skeen
I sincerely wanted my truck repaired, after this shop was highly recommended. Sadly, they did not follow through with thier promise even when I contact them to say I wanted the repair. It seemed that they were not interested in my self pay instead of insurance payment. Being my occupation is in the insurance business, I will not return or refer anyone. Btw, I did not tell them my occupation.
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June 2019 by marcus kramer
They did an awesome job fixing my jeep.
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January 2019 by JP Byers
The service that you get from this place is nothing short of amazing.
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November 2018 by Carolina
Does good body work.
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September 2018 by Stacy Martin
I understand that everyone's experience is different due to circumstances that are unique to the situation. In my case, I have received phenomenal customer service from Amber, JR and Charlie. I work as a Manager so I hold EVERY business accountable on the quality of their customer service. Amber was so helpful and nice to be even when I displayed an attitude because I was EXTRA stressed and snappy. I have a lifted Jeep with accessories so my repair was not an easy one but Amber made sure that all T's where crossed and I's where dotted. I went back due to a popping noise that I could hear and they fixed it on the spot. I was rolling down the road within 15 minutes. I have used Clear Lake Body Shop before and it has been pleasant every time. I wanted to take time to document my appreciation and recognize them for their hard work. This body shop went above and beyond.
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September 2018 by David French
I had a very good experience with this business. Everyone I dealt with was super friendly and very professional. My car was finished on time, and the repair was flawless. I highly recommend Clear Lake Body Shop.
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September 2018 by Keyerria Hill
Even with receipts and final bill in hand CLEAR LAKE BODY SHOP treated me like a bum on the street begging for money when I came to them for help. When I recieved my car back from them it had a loud rattling noise. A missing spare tire and missing wheel locks. The very next day I returned to the shop the mechanic told me it was a loose screw on the heat shield and if it was to happen again bring it back. Those were his exact words. No specified time or anything. When I returned to them recently I explained 3 times what happened. No one took 5 minutes out just listen to me and check out the heat shield. Instead I was told me it had been over a year and to take it somewhere else and have them tell me what was wrong with it then bring it back. I dont know anyone who works on cars so being a woman I took it to the dealership. Well to even be seen by the dealership it was a $135 diagnostic charge. I had no other choice. Guess what was wrong with the car? The heat shield had a "loose screw" which was too small. So there you have it. $135 for a screw. It really hurt my feelings was hurt. Instead of helping me they interrogated me like I was lying.... When I tried to give them a call it wouldn't go through. So I decided to call from another number and boom it rings. They blocked my number.😔Who treats their paying customers in such manner? LADIES DO NOT GO THERE ALONE THEY WILL TAKE FULL ADVANTAGE OF YOU.
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September 2018 by JEREMY WILSON
Great experience. Lifetime warranty on workmanship!
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June 2018 by Vanessa Lucio
I loved the fact that they didn't do any unnecessary work like a big name body shop wanted to do. They did an amazing job repairing my fender and blending the paint! Hope I never need them again but if I do, I know where I'm bringing my baby!
