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June 2024 by Jill Scala
People are nice, much appreciated. However, I have tried to drop in probably 6 times to set up a business account and no one is ever available. That being said, the do offer online appointments. I just never know when I will be free. I couldn't set up a DBA online even though I have been a customer for prob. 20 years. Kinda disappointed.
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May 2024 by Radu Mihut
Excellent experience.
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March 2024 by D Mm
Walked in, two tellers without any customers, one black male one white overweight woman both without name tags or professional courtesy, neither one greeted me. I waited 5 minutes before one of them acknowledged my existence and then while I was waiting for my money both tellers stopped and were more interested in the man who came after me and I patiently waited as they disrespectfully put the customer that came after me before me. Then the white overweight woman, who was entirely dismissive towards me, did NOT give me the amount of cash I had requested and I had to repeat my transaction because I'm clearly of NO value to these prejudice employees. I will be changing All my direct deposits to a local, TEXAS VALUES type of business. This type of company doesn't deserve to do business in Texas period.
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February 2024 by Brett Fernandes
Second time I went to this location looking for a notary, and they do not have one, always some excuse why they do not, seems like they need a new branch manager that knows what they’re doing.
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February 2024 by Kent Laycock
Nothing ruins your morning faster than finding this ATM not working yet again. It works about 0.8% of the time. Just enough to draw you back in for a try....for it to squash your hopes and dreams 99.2% of the time.
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January 2024 by Anais Teruel
Not only is the ATM never working but their seems like every time I go into this branch the representatives never help me out with my needs. There is always some excuse of why they can't help my specific need. I always end up going to the branch on 646 in League City and they help me out right away with no issues. I'm not stepping in here again, I'd rather drive a bit farther out to 646 for my needs.
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July 2023 by Michael Wall
I have tried for 2 days calling this bank and no one answers the phone. I have tried calling at many different times 6 or 7 times though out the day and as I said no one answers the damn phone. What's up with you people..
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July 2023 by Jennifer M
A big thank you to Dion and his team for patiently assisting me with a very stressful issue. I don’t live in the area but would bank with his branch if I did. Very professional.
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July 2023 by C. Bailey
Always a good experience.
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July 2023 by Jeremy Churchill
Drive thru ATM is broken 99.99% of the time. McDonald's ice cream machines are more dependable than this ATM.
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June 2023 by Sanchez Amores (Sanchez)
Great bank.Awesome staff.Always calls me by my name when i show up.
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May 2023 by Sanchez Amores
Great bank.Awesome staff.Always calls me by my name when i show up.
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February 2023 by Alecia Taylor
Absolutely horrible costumer service and rude reps will never return
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December 2022 by muhtadi karovalia
I was there to open the account. Nobody has a time to open the account they say come back later.
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October 2022 by Paul
Don’t waste your time without an appointment. Went to the bank to open an account. One person called in sick and one out on maternity leave. They told me to drive another branch on 646 and before I left asked for them to call the branch before I drove and ignored me. After driving to the next branch they said they can’t help me and need an appointment. I guess there is no customer service anymore. Why didn’t the first branch say this? Online tells you to go to the branch. 1 hour wasted.
