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April 2024 by John Hartleroad
Extremely poor customer service.Went to get lunch at 12:00pm today 04/04/2024. Got into line inside at 12:00pm. Finally got up to counter at 12:15pm. Was told that they were no longer accepting orders due to short staffing and would not be accepting new orders for at least 15 to 30 minutes. If short staffed and cannot handle drive-thru and counter lunch service, close one down completely. It's worse to have both open and provide bad and/or no service.
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February 2024 by Kathy Hogan-Skidmore
We’ve eaten here several times and had good service. This morning, we chose to go here because once again, McDonald’s did not have their frozen machines working and we wanted a frozen coke. So we ordered breakfast sandwiches for the first time and they were awesome! The eggs were much fluffier and softer than other establishments! The sandwich was wonderful! We will definitely order breakfast there again!
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January 2024 by J.
My FAVORITE location. The one in Dickinson off of 646 is terrible. I live less than a mile off that one, but I would rather travel farther to this location. The workers are very friendly and NOT lazy. I’ve been here quite a few times, and each visit, I am satisfied! Please please please don’t ever change!!!
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December 2023 by George Veselka
Great service, fresh whopper. As tasty as the first I had nearly 55 years ago on Shepherd near the Heights in Houston.
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November 2023 by Steven McRae
They made my Texas Double burger real pretty!
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November 2023 by Sandra Alcala
Ordered 8 pc cheesesticks and 8 pc nuggets. Everything was really good and hot!
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September 2023 by Janette Larson (Ireadalota)
Ate inside. Redeemed an app deal in store. Staff was efficient and friendly. Liked the Fanta Frozen Cherry.
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September 2023 by Shelby Clem
I've never left a bad review before, but I had to for this. They charged me for the wrong order after I expressed my concern to the drive-through employee. Then, she was rude to me when I was apologizing for something I wasn't at fault for. They tried to then send me off without half of my order, and being rude to me once more when I brought up the missing times that I paid for. To top it off, the Sprite was literally carbonated water? It's a small thing but, on top of everything, it felt like the fitting end of my ordering experience. I love Burger King, but will not be coming back to this location.
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July 2023 by Ashley C
These people are terrible at their jobs. They gave me the wrong food, then refused to make it right. No wonder they don’t deserve to be paid more.
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June 2023 by Nick T.
Would give 0 stars if I could. Was going through the drive thru and when I was up to give my order the unprofessional worker said hold on. I waited 5 minutes and asked are you still there when she rudely replies were busy. A few more minutes go by and I say hello you there? And then again an absolutely rude and pathetic were really busy with so much attitude. I then leave without ordering. Will go to another location. Should have read the reviews
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June 2023 by Ashley C.
These people are terrible at their jobs. They gave me the wrong food, then refused to make it right. No wonder they don't deserve to be paid more.
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May 2023 by Gabriella Aguirre
Terrible service. They kept my credit card. And manager tells me I need your ID. I was gone from the drive through 5 seconds drove around the side and had just seen her at the window. Wow!!! Not an apology or anything.
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April 2023 by Pari Kat
Ordered two spicy chicken sandwiches with cheese and a large onion ring. I guess they changed chicken bc this used to be a good sandwich. Chicken was NOT spicy and they didn’t put cheese on it as requested. Onion rings were bland…icky…no flavor.
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March 2023 by Michele Fos
I didn't eat or drink anything here, just stopped to use the restroom, which is always clean!
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March 2023 by Jonathon G.
I got exactly what I had ordered. Burgers and sandwiches are very good, fries were not salted but this isn't the only Burger King where I've had that issue. Service was good and restaurant was pretty clean.