O'Reilly Auto Parts in Lavon, Texas, is a convenient store located at 890 State Highway 78, offering a wide range of auto parts, tools, and accessories. The store provides various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the friendly staff, noting that they are always eager to help and knowledgeable about the products. Many have had positive experiences, with one customer highlighting how the staff ensured they received the correct part by inspecting their defective item. However, some feedback indicates that the management's demeanor can vary, with one customer describing a rude experience. Additionally, there are concerns regarding the store’s price matching policy, as some customers feel it could be more flexible to remain competitive. Overall, O'Reilly Auto Parts is valued for its helpful staff and convenient location, making it a go-to option for those in need of automotive supplies.
Matthew was the biggest help ever!! I've frequented this location MANY times and I've never had an issue. The store is clean and organized and the Customer service is always 10/10.
August 2024
Seth was wonderful and helpful. The manager in duty was rude and a jerk. To many other places to go if this is the behavior. Lavon is small and we pass by a few other place before we get home. I'm just saying.
July 2024
I can't say that I've ever had a bad experience at this store. Guys are always friendly and seem to actually want to help.
