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October 2023 by Luxius Lum
Tried to return a part that I didn’t need. Cashier was great, asked manager and was told not to return item without packaging. I told the manager they could easily sell the item it’s new and unused. I get it, they have a policy and it is what it is but for $6. They’d rather leave you with an item you don’t need rather than give a credit I would have used in the store on another item anyway. Manager raised voice and stated, “that’s how I sold it to you.” Poor customer experience makes you wish you went to big chain stores with management that is empowered to make things happen and make sure you’re taken care of and want to return time after time.
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March 2023 by onikumo
Low quality goods and very incompetent staff. Went to have a key copied and the guy at the counter told me that they didn't know what the key was and that he didn't have. The original key had the brand name and key type stamped right on the head of the key. Just because the head was round and not squared like the usual keys.I honestly don't know why the reviews on all their stores are so high. It's kinda fishy if you ask me.
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October 2022 by Ashley Stewart
always great service with the parts we need
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October 2022 by Adam Lerma
Good material for all the projects you need to do great help nice people
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July 2022 by Roberto Ramirez Martin
I shop all 3 stores Laredo and Zapata, great inventory and prices
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April 2022 by Marco Infante
Nice store, staff is not that friendly, you ask and they get annoyed, one time I've called and lady was laughing at me then just put me on hold and transferred me to who knows where since no one ever answered. Both times I called they did this to me.
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April 2022 by Karla Valdez (Rudy)
Bad customer service i was going to by lot of stuff like more that $400 and they just ignore me ???
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April 2022 by Pablo Reyes
I Like To Say I Like Dr. Ike's Because I Found Some Plumbing Supply And Tools To Fix At Home.So I Say I Like Dr. Ike's .
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March 2022 by Josey Hudson
As always. Good service, good selection. Prices that almost always meet or beat the big stores prices (Lowe's, McCoy's, Home Depot).
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December 2021 by John H
Lots of stuff.
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October 2021 by Omelio Veloz
I don't find any ting I was looking for
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July 2021 by Joe Mata
Bought some electrical material at good price and great service.
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June 2021 by Tommy Mor
Has everything you need for a low price!
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April 2021 by Joel Jaimez
They have almost everything you need, with great and fast service. Unlike the large building supply stores.
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January 2021 by John Medellin
One stop shopping all imaginable hardware. Great low and high quality personnel.
