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January 2024 by angie avila
They treated me well but they did not solve my problem.
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December 2023 by MAYELA VILLARREAL
Excellent service, great staff
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September 2023 by Ricardo pompa
Best, phone provider great people(cust reps)Good deals
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August 2023 by Gulf Foxtrot
The Representatives are very nice and attentive. But when it comes to keeping the costs down TMobile will not save you money. If you already have Spectrum service for your home sign up for Spectrum Mobile. You can save almost half and they are on the Verizon network. Think as if it you are paying wholesale for cellphone service.
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August 2023 by Anabell Martinez
The location is great and the employees are fast so there's never too long of a wait time even on busy saturday mornings! the store is also always neat, clean and well organized.
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July 2023 by Gerardo Torrijos
I recently made a purchase at this location the sales person which name is Beatriz really did a fantastic customer experience. She did everything she possible could to follow what I needed. I truly appreciate her time and effort to put customers first and to actually engage connect and create a satisfactory experience. Her manager was right next to her to ensure everything was going welll. Thanks Beatriz for your great customer service and for your time.
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April 2023 by Fernando Lopez
Monico Garza is the man to help you out5 star service?
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March 2023 by Rosa Castillo
Marylou was very attentive, and I am always impressed at the customer service provided at this store on McPherson and Calton Road.
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February 2023 by Mary Garcia
Very good service. They had the charging cord I needed.
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January 2023 by Jorge Lozano
The customer organization was excellent! each customer was met with a quality specialist within moments of entering the clean establishment. I had the pleasure of working with Judith who I thought was the manager with her knowledgable expertise, but upon a few moments I realized everyone working there was equally knowledgeable and friendly. It was such a huge difference from my previous provider. Judith took careful initiative to get the product that fit me best and the assurance that my new service and products were reliable. I never thought I would find an internet and phone provider that made me feel like a welcomed guest, but here I am writing a review. Definitely recommended!
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January 2023 by Amy Vickers
I went in to buy the new iPhone two years ago and again this year. They sold me the wrong color iPhone twice but said sorry there's nothing they could do. The workers will mishear you and accidentally try to sell you the more expensive phones or try to mislead you and make you believe the phone is cheaper than it actually. I also wasn't allowed to unbox my own phone which is disappointing considering I'm paying over $1,000 for it. I would give it 4 stars if the workers knew how to listen and didn't try to constantly screw the costumer out of their money. 2 stars because the cell service is reliable and fast.
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November 2022 by Vic Yzabal
Near home and they have everything going on, excellent service.
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October 2022 by Alfredo C.
Horrible cellular and internet service! Map is bullshit and doesn't cover even main interstate highways. DO NOT GO TO TMOBILE. Employees are nice until you purchase then you get ghost or bad service.
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October 2022 by Nancy Ramirez
Great, organized customer service. Awesome carrier service as well.
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July 2022 by Elva Leyendecker
I went to 5110 McPherson Rd Unit 7 In Laredo TX and dealt with Roxy. She was a pleasure to work with and was so helpful in getting our phones unlocked from AT&T and switching them over to T-mobile. Her professionalism and knowledge is commendable. I will recommend T-mobile to all my friends and family because of the care Roxy gave us. She is truly an asset to T-mobile!
