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March 2024 by Miguel Trevino
Sandy was a great service representative.
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March 2024 by Sergio Villarreal
Good team people work there
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March 2024 by Joe Razo
Great customer service.
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March 2024 by Jackie
Salesman did not even attempt to lower the sales price on a used vehicle when we asked. I realized after we left that he could have but didn’t. There is always wiggle room on the sales price.
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March 2024 by Marisa Valdez
Definitely the best experience I have had in terms of treatment, attention and service. Cassandra Martinez, a great salesperson who spreads her enthusiasm at all times and so does Maleny. On your next car or truck purchase, visit Powell Watson first.
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March 2024 by Gino Armendarez
Bad place to go to get cadillac fixed don’t recommend/Took my suv check engine light on /was told nothing wrong /then day off pick up I was told it was going to get checked again engine light came on again ok they called me a week later to pick it up cause part was going to take a week or two to arrive jajaja that was 3 months ago on top of that someone hit my suv in there parking lot /still waiting n tried calling and sending messages n no answer n no response /2-3 weeks always to fix something /no people don’t give bad reviews u urself give urself bad reviews with the bad customer service
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March 2024 by Maria Flores
Always the most courteous and friendliest staff. Kept me updated throughout the entire time that my vehicle was awaiting repair. I became aware that staff did the most they could to expedite the repair process, and any delays were beyond their control. Overall, extremely satisfied with the service at Powell Watson of Laredo.
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March 2024 by MANUEL PEIMBERT
This is not the first time I have complained about this GMCl service department. It's terrible, I have a 2021 GMC Canyon. At this point, they have given terrible, slow and bad service. Last week on Thursday I took the truck to “change the oil” that included rotating tires and checking antifreeze and windshield fluid levels. Well, yesterday the truck overheated and the surprise was that. Not a drop of antifreeze had evaporated, luckily I was close to an auto zone and a workshop that helped me. Check if there was any leak or the tank cap was not sealing. Everything's fine . Today I went to complain and for a change they wanted me to leave the truck to check!!!! That !!!!! They did not fill the liquid tank themselves and a full gallon was used, meaning there was nothing. This is the last time I take him to this pitiful workshop that the only thing they are good for is to dagnostucar anything and take all the time for anything and charge 150 dollars per hour!!! I'm already tired of this.
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March 2024 by Azeneth Martinez
Great customer service and Fast
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February 2024 by yo pimpia
Sales person - ALEX CASIANO is the bestExcellent Customer Service and exemplary person. He is very knowledgeable in all the vehicle information and features.He made my purchase easy and smooth. Will definitely come back to purchase from him !
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February 2024 by Selma Canche
Efficient ... Mario was great!
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February 2024 by Elvia Ramos
Great service! Gabriel was awesome
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February 2024 by tmax 5150
Checked in with no problem. Service was completed within stared tone. Wipers were replaced upon request.
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February 2024 by John S Reese
We always receive quality and friendly service. Every one is always ready and eager to help.
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February 2024 by Debbie Ornelas
Five Star service. I've had nothing but excellent service from beginning to end anytime I've taken my vehicle in. Everyone is so courteous, and they treat everyone with the same level of respect and importance.
