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“Ez Pawn loans way more for gold jewelry than buff-..... well, than the competitors. For an 18" 14Kt diamond cut gold chain they loaned me $1,760 (the maximum amount allowed for any loan) plus another $615 for the 14kt gold cross accompanying it (no circonias, ruby's, emerald's, etc. just all yellow gold) total loan amount $2,375. The "competitors", if they can even call themselves that, would only loan me $1,300 for both (chain & cross pendant). I know it might differ depending on what you pawn, maybe Ez Pawn loans less for tools, shoes, boots, etc. however this review is based on my specific experience pawning my specific jewelry. The difference between $2,375 and $1,300 is just ??? *jaw dropping, drooling like a newborn*. Thank you Ez Pawn Saunders!!!! F.y.i the dudes on Mcpherson next to RMPersonell can suck my jewels ??? oh, and any Ez pawn I been to has loaned me the same amount so it's not as if it's a "oh he's a regular, loan him more" kind of thing.”
“I just want say thank you Gracie for all your assistance . Excellent customer service great deals and they pay you more than any other places. I recommend recommend ?.”
“I recently had the pleasure of visiting EZpawn on Zapata Hwy, and I must say, it was a refreshing experience, largely due to the outstanding service provided by their employees.
From the moment I walked in, they greeted me with a warm smile and a genuine eagerness to assist. They were incredibly knowledgeable about their inventory and took the time to patiently answer all of my questions. Unlike many other pawnshops where you might feel rushed or pressured, they created a relaxed atmosphere where I felt comfortable browsing and discussing items of interest.
What impressed me the most was their honesty and transparency. They explained the pawn process thoroughly and made sure I understood the terms clearly before proceeding. They weren't just trying to make a sale; they genuinely wanted to ensure I made an informed decision.
Additionally, the representatives demonstrated a remarkable level of professionalism. They were courteous throughout our interaction and maintained a positive attitude even when dealing with multiple customers at once. They handled each inquiry efficiently without compromising on the quality of service.
In conclusion, EZpawn exceeded my expectations, thanks in large part to their exceptional customer service skills. If you're looking for a pawnshop where you'll be treated with respect and receive honest, knowledgeable service, I highly recommend paying a visit to EZpawn. Their dedication to customer satisfaction sets a high standard in the industry, and I will certainly be returning for any future needs.”
“Very polite staff. Service very good. Wish prices were more negotiable especially with the gold. Didn’t try that today- speaking of past visits at different locations. Wish cash options were better deals than with layaway.”
“Always excellent customer service and always there to help me when I need it most. Friendly and courteous staff always willing to help. Would defeniyely recomend to anyone!!!!!!”
“Don't usually go to pawn shops due to bad experiences in the past, but Gaby really made me have a different outlook! Great customer service and helpful! Helped me pick out a great gift for my mom, 5/5stars”
“Orlando got me a great deal on a guitar I was looking at. Made my whole week a hell of a lot easier. Great customer service as well. I’d go with him for your guitar needs :)”
9AM - 7PM
10114 Mines Rd, Laredo
Pawn Shops
“Warmth, friendly smile, greetings upon entry of the store, knowledgeable on monthly deals and always make you feel like family. Thank you again, EZ Pawn Mines Road.”
9AM - 7PM
301 Clark Blvd, Laredo
Pawn Shops
“Great employees! Excellent service! 10/10 if I could rate it that high! David, Nancy, and Grethel treated me so kindly and were so much help! And thanks again to Jose their manager for giving excellent customer service not just to me but to all customers in and out of the store! Will definitely go again!”
“Everytime I come here to this location they always help me with smiling face and they are always very friendly and help me out with the merchandise that I buy in this location...”
“I have been coming to Cash America for loans. I can honestly say that they will try to help you. They are very professional and just a great help. Many thanks for everything.”
“Thank God for people like the one at First Cash on San Bernardo, they are the best employees with First Cash,Monica Jose Diego and Jaime,Thank you very much for helping me when I need help ,God bless you all Ms Irma Salinas.”
“These guys are so awesome! They help you without hesitation and What I liked is they don’t stare you Down bc you’re there !! They talk to you n make you feel at ease without knowing you. I love that. Kudos to you all?❤️?❤️?”
8:30AM - 8PM
4301A Jaime Zapata Memorial Hwy, Laredo
Pawn Shops
“The manager KIMBERLY is always very helpful and attentive to all my questions and requests, my family and I love going with her. The store is always clean and a worker is always ready to help as soon as you walk through the door.”
8:30 AM - 8 PM
3410 Clark Blvd, Laredo
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“Great customer service. Sales representative Jade R. made my experience at the store by far the best one yet from all the other EZ Pawn locations I have visited. Very polite, simple and to the point overall OUTSTANDING service by Jade. I will definitely return to this location.”