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January 2024 by Eduardo's Restaurante
Excellent service and good prices
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December 2023 by Dolores Creek Ranch
The assistant manager on duty went above and beyond by returning an item when I did not have a receipt and they could not find the skew in their system. Friendly and very helpful staff.
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December 2023 by Ernesto Garza
I really like shopping at McCoy's store in Laredo Tx, but I had a minor problem with a store employee. He asked me how he could help me. I responded that I needed a quote for some material. He asked another employee to help me look for what I needed. After we finished, the guy sent me back to the first store representative. I told the representative that I had already finished and that I needed to get the quote, but instead of helping me, he walked away from me. I personally feel that that employee needssome kind of training on how to treat customers because I couldn't believe that he just walked away from me instead of helping me. The employee is a tall man in his middle 50's with curly black hair and wears glasses. I believe his name is Rudy. Another female employee by the name of Elvira Galindo came to assist me in moving the material to the cash register to pay. Then she made it a point to get two more employees to help me unload all of the material to my truck. Now this I call excellent customer service, and I hope she gets commended for going far and beyond to help a customer. Thank you for caring and listening.
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July 2023 by Mike Gar
Find the items you can't find at other places here
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July 2023 by Danny (Danny)
Great staff and friendly service
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April 2023 by Carlos Castillo
Good hardware store option in Laredo
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December 2022 by Marlene Novoa
Good service, I found everything I need
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October 2022 by Jeffrey Harmon
Friendly staff!!! Very well stocked and cheaper than Lowes, Or Tractor Supply
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July 2022 by Joel Jaimez
Great personal service, unlike the big warehouse stores
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April 2022 by Jazmin Ritchedson
No profesional employees lady alvira had a horrible attitude with a employee super unprofessional lady hopefully she’s not any management not the 1st time I go in the store she’s there being rude to different employees don’t know why the company hires people like that should be more discreet hopefully this comment is helpful for management to get her attention to be a better professional employee to coworkers. Some one should report her to HR for rude nd unprofessional behavior when customers are near I can’t imagine how she is when no one is around. Lady needs help .
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April 2022 by Patrick Mendoza
It might be smaller then the big named hardware stores, but I always find what I need there and staff are always there to help.
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December 2021 by Jeff Harmon
Staff was very friendly!! Better prices than Lowes, Home Depot, Or Tractor Supply!!! Well stocked,
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November 2021 by Irma Herrera
Excellent service.I highly recommend for the public to shop at this store.As soon as you walk in. Customer service is asking if they can help you with something. They will go out of their way to find it for you. Very talkative and friendly. No way like lowes and home depot. Ugh!!You can ask for help for the item you looking for. Instead of showing or taking you where it is. They tell you on one of the isle. And its not there. Very badPR. From both stores.
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November 2021 by Javier Villegas
Nice people great service
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September 2021 by Raul Sanchez
Excellent supply of building and repair materials and products. Great, courteous customer service.
