Mattress By Appointment offers personalized shopping experiences by allowing customers to book individual appointments, making mattress selection easy and less stressful. The staff provides detailed explanations and friendly service, helping customers find the perfect mattress at highly discounted prices. They also offer hassle-free, interest-free financing with no credit needed, making the process simple and accessible. Many customers appreciate the personal attention and kindness they receive, which makes the experience enjoyable and comfortable. Customers often leave satisfied, with some purchasing entire bed packages and enjoying same-day delivery. Overall, the store aims to make mattress shopping a positive, personal, and convenient experience for everyone.