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“Great customer service. Sales representative Jade R. made my experience at the store by far the best one yet from all the other EZ Pawn locations I have visited. Very polite, simple and to the point overall OUTSTANDING service by Jade. I will definitely return to this location.”
“Ez Pawn loans way more for gold jewelry than buff-..... well, than the competitors. For an 18" 14Kt diamond cut gold chain they loaned me $1,760 (the maximum amount allowed for any loan) plus another $615 for the 14kt gold cross accompanying it (no circonias, ruby's, emerald's, etc. just all yellow gold) total loan amount $2,375. The "competitors", if they can even call themselves that, would only loan me $1,300 for both (chain & cross pendant). I know it might differ depending on what you pawn, maybe Ez Pawn loans less for tools, shoes, boots, etc. however this review is based on my specific experience pawning my specific jewelry. The difference between $2,375 and $1,300 is just ??? *jaw dropping, drooling like a newborn*. Thank you Ez Pawn Saunders!!!! F.y.i the dudes on Mcpherson next to RMPersonell can suck my jewels ??? oh, and any Ez pawn I been to has loaned me the same amount so it's not as if it's a "oh he's a regular, loan him more" kind of thing.”
“I just want say thank you Gracie for all your assistance . Excellent customer service great deals and they pay you more than any other places. I recommend recommend ?.”
“I recently had the pleasure of visiting EZpawn on Zapata Hwy, and I must say, it was a refreshing experience, largely due to the outstanding service provided by their employees.
From the moment I walked in, they greeted me with a warm smile and a genuine eagerness to assist. They were incredibly knowledgeable about their inventory and took the time to patiently answer all of my questions. Unlike many other pawnshops where you might feel rushed or pressured, they created a relaxed atmosphere where I felt comfortable browsing and discussing items of interest.
What impressed me the most was their honesty and transparency. They explained the pawn process thoroughly and made sure I understood the terms clearly before proceeding. They weren't just trying to make a sale; they genuinely wanted to ensure I made an informed decision.
Additionally, the representatives demonstrated a remarkable level of professionalism. They were courteous throughout our interaction and maintained a positive attitude even when dealing with multiple customers at once. They handled each inquiry efficiently without compromising on the quality of service.
In conclusion, EZpawn exceeded my expectations, thanks in large part to their exceptional customer service skills. If you're looking for a pawnshop where you'll be treated with respect and receive honest, knowledgeable service, I highly recommend paying a visit to EZpawn. Their dedication to customer satisfaction sets a high standard in the industry, and I will certainly be returning for any future needs.”
“Excellent experience on this purchase. Great Customer service throughout the process; everyone that I dealt with was very professional and knowledgeable. It is a first Class Overall operation.”
“Very polite staff. Service very good. Wish prices were more negotiable especially with the gold. Didn’t try that today- speaking of past visits at different locations. Wish cash options were better deals than with layaway.”
“Amazing experience! Georgina Garcia helped my partner and I out with excellent customer service and she is very knowledgeable on her products. I would 10/10 recommend coming here to find your jewelry!”
“Always excellent customer service and always there to help me when I need it most. Friendly and courteous staff always willing to help. Would defeniyely recomend to anyone!!!!!!”
“Don't usually go to pawn shops due to bad experiences in the past, but Gaby really made me have a different outlook! Great customer service and helpful! Helped me pick out a great gift for my mom, 5/5stars”
“Orlando got me a great deal on a guitar I was looking at. Made my whole week a hell of a lot easier. Great customer service as well. I’d go with him for your guitar needs :)”
9AM - 7PM
10114 Mines Rd, Laredo
Jewelry Stores
“Warmth, friendly smile, greetings upon entry of the store, knowledgeable on monthly deals and always make you feel like family. Thank you again, EZ Pawn Mines Road.”
9AM - 7PM
301 Clark Blvd, Laredo
Jewelry Stores
“Great employees! Excellent service! 10/10 if I could rate it that high! David, Nancy, and Grethel treated me so kindly and were so much help! And thanks again to Jose their manager for giving excellent customer service not just to me but to all customers in and out of the store! Will definitely go again!”
“I recently had the pleasure of shopping at Zales Laredo, and I cannot speak highly enough about the outstanding service provided by Eloisa. From the moment I walked in, she made the entire experience truly exceptional.Eloisa demonstrated an impressive knowledge of the jewelry collection, guiding me through the options with patience and enthusiasm. She took the time to understand my preferences and helped me find the perfect piece. The level of professionalism and personalized attention surpassed my expectations.What sets Eloisa apart is her genuine passion for the products and dedication to customer satisfaction. She made the entire process enjoyable and stress-free, creating a memorable shopping experience. Eloisa goes above and beyond to ensure customers find exactly what they're looking for.I appreciate the exceptional customer service and expertise provided by Eloisa. If you're looking for a knowledgeable and personable sales associate, I highly recommend her. Thank you, Eloisa, for making my visit to Zales truly special!”
“Everytime I come here to this location they always help me with smiling face and they are always very friendly and help me out with the merchandise that I buy in this location...”
“I have been coming to Cash America for loans. I can honestly say that they will try to help you. They are very professional and just a great help. Many thanks for everything.”
“In less than 5 minutes these guys did what Kay Jewelers at the mall could not for 3 months. If I ever have any need to resize my watch or jewelry I will be coming here.”
“Luis (manager) has always given our family great experience when buying our jewelry we truly recommend the Kay outlets store. Helped my son and daughter find their perfect jewelry had patience and took the time to show them everything they wanted to see. Luis has been our go to salesman. Thank you Luis”
“Great Service!!! My G-Shock was broken and other Jewlery stores adivsed me it couldnt be fixed. Im glad i gave them a call because they were able to fix my watch! I was extremely happy! Will be going back 100 percent!”
“Excellent customer service. They were easy to communicate with via WhatsApp. Wilfredo was able to share more pictures of the piece I was interested in. After completing payment, the watch was promptly shipped. It arrived well protected and packaged (double boxed and bubble wrap). All in all, a great experience.”
10AM - 8PM
10719 McPherson Rd ste c, Laredo
Jewelry Stores
“Valerie put her whole puzzay into customer service, 10/10. I asked Valerie Rico for a Mother’s Day neckless and she whipped up 2 and added a bracelet just because she heard me mention i had been wanting one. She was very kind and helpful but also very attentive to what i was asking for from all my mother’s day gift. She was up and down making sure that all my needs were met which ultimately led to me leaving this 5 star review. Excellent employee ”
“These guys are so awesome! They help you without hesitation and What I liked is they don’t stare you Down bc you’re there !! They talk to you n make you feel at ease without knowing you. I love that. Kudos to you all?❤️?❤️?”
“If you don't know Dollar Jewelry House, it's time for you to visit it. It has everything you can buy to make your own jewelry or to sell because it has excellent prices. If you are looking for a gift you will also find it.”
“I visited this boutique yesterday and it definitely left me with a positive impression. The staff was very helpful and friendly. The entire experience was outstanding. I was able to purchase a Pandora bracelet no other location had available and found it at an excellent price. I definitely plan on returning and recommending this wonderful boutique. Thank you for a great shopping experience!”
“I went to repair a bracelet that opened and didn't want to close, there they fixed the clasp, quickly ready for the same day.Good price, fast service and it turned out very well.I recommend it 100%”
“Shout out to the team at the Laredo Pandora store! They are very friendly and knowledgeable of the products. Great service by the staff - kudos to the store manager for a well run store. Highly recommend!”
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“From the moment you walk into Moore Jewelers, you are greeted by their warm and welcoming staff. Their customer service is remarkable. Moore Jewelers has provided our family with stunning jewelry for several special occasions. Victoria, Reno, and the Moore family have made our shopping experiences extra special by going above and beyond in helping us select beautiful, quality jewelry, as well as guiding us through the process of customizing one of a kind pieces for us. If you are in the market for fine jewelry and an amazing experience, we highly recommend Moore Jewelers”