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“Team was very proactive and helpful. I was already a Tmobile member, and they found the combination of plans and benefits to save me the most money. They helped set up my Tmobile tower in the store, and installed my new phone screen protector for me.”
“I had the most pleasant exchange with Judith of TMobile at the Mall. I went in to ask about trade-in and Judith ushered me to the table with all her beautiful and engaging smile, ready to answer my questions. Efficient and helpful that she is, she advised me of the forthcoming Apple launch of iPhone 15 and a possible promo that comes with it. On top of that, she is delightfully knowledgeable because she was able to answer all my questions. When you meet TMobile associates like Judith, you can’t help but be happy that you are part of the TMobile family. I am really glad to be one. Look for Judith the next time you go to TMobile at the Mall.”
“San Juana gave us excellent customer service. Answered all of our questions and helped us get the best deal. Highly recommend this store to anyone in the Laredo, Tx area.”
“(Translated by Google) Very friendly staff super recommended help me in what I was looking for. 100% friendly(Original)El personal muy amables súper recomendado me ayudo en lo que yo buscaba .100% amables”
“I was migrating from Samsung note 8 to an iPhone XS Max. I always get very nervous about changing cell phones. So I went to my neighborhood T-Mobile the store, and had the good fortune to speak with Jesse. He really helped to make the best choice of phone for my needs and had since been consistent in the delivery of positive customer service experience.”
“Great assistance from Marisa switched from Verizon and she setup both my wife and I. Reception now in places I had no service with Verizon and with Verizon had 2G data now unlimited and all at half the cost of Verizon. 20 plus years with Verizon and terible service and their reward for loyalty was charge me 158. per mo for 2 phones and a watch and 2G of data. Now 1/2 that for unlimited. Service area everywhere I go.”
“Loved my experience here, very clean place and was helped by the sweetest staff. One in particular, his name is Alfie & he’s amazing, informed us on all the deals we were eligible for and even though they didn’t have the phone we wanted there he made sure to help us get it delivered straight to us on our trip. Thank you Alfie!!!”
“Jesus was very quick & informative about their services and what I needed to know to pay for my services through the app. Recommend this store & Jesus 10/10 times. Thank you”
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“The Representatives are very nice and attentive. But when it comes to keeping the costs down TMobile will not save you money. If you already have Spectrum service for your home sign up for Spectrum Mobile. You can save almost half and they are on the Verizon network. Think as if it you are paying wholesale for cellphone service.”