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July 2024 by Luis Diaz
Worst service. They take forever.They answer the phone when the have people in front of them
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February 2024 by Ivan Enciso
Always the best service and the best attention even though there are always many people. Well; it all depends on the schedule
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June 2023 by Claudia Rodriguez
About a year ago I went to get a loan from my savings account, I decided to not open it later on and they froze my money. A year has passed and they keep telling me that I cant have access to any of it.
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May 2023 by Rodrigo Marron
(Translated by Google) The worst service and slow after the mines !!! If you can't close better ?(Original)El peor servicio y lento después de la minas !!! Si no pueden cierren mejor ?
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December 2022 by José Juárez
(Translated by Google) Great(Original)Excelente
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March 2021 by Roberto Ramirez Martin
Been with ibc a very long time so decided to try other banks, now I know IBC is best, tried another locally started bank and Chase. Both these just don’t compare at all. Chase being the worst. Won’t do that again.
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August 2020 by Salvador Briones
(Translated by Google) About 40 people lining up.He doesn't deserve a single star.(Original)Aproximadamente 40 personas haciendo fila.No se merece ni una estrella.
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July 2020 by Jose Ramon
(Translated by Google) Aquioras closed today Sunday now everything is changing for the covid 19 HABLENSEN jijijj(Original)Aquioras cierran hoy Domingo ora todo está cambiando por el covid 19 HABLENSEN jijijj
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June 2020 by Malu Cast
(Translated by Google) It is always the worst service.They never answer the phone. And when they do, it is in a rough tone of voice.(Original)Siempre es el peor servicio.Jamas responden el telefono. Y cuando lo hacen, es con tono de voz grocero.
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January 2020 by Jeri N.
I am greatly surprised any positive reviews exist for IBC Bank. They are not honest when setting up accounts, telling you it will always be 100% fee free (outright lie). In fact, they will charge a monthly maintenance fee and they also want to charge fees for just about every service other banks I use offer at no charge. And if you are convinced to set up a second account so you have a "back up system" to prevent ever having an overdrawn situation, know they will lie about that too and claim that it was never set up that way, even if you had a super long discussion at the branch during account set up to verify how it would work, named it "back up account", and then parked funds in it solely for that purpose. And to add insult to injury, this account for which the whole purpose was leaving a backup system in place will be charged account maintenance fees. For what? They aren't having to do anything with it and wouldn't even do the one thing for which the account was set up. When you call in, rightfully upset and frustrated by the incompetence, dishonesty and theft, the "customer service" people will display absolutely zero empathy, not offer to help in any way needed and will tell you it's your fault (even though you went over the particulars with the person setting up your account AND the branch manager sitting in an office 20 feet away). So somehow it will be your fault that they failed to complete the account set up as discussed/clearly requested. The lack of care is so deeply ingrained that if you are quiet in sad desperation while on the call with them, hoping a few moments of calm will allow them the chance to come up with a solution or at least express concern, they will either simply sit there saying nothing or suggest they should end the call. For all my trouble, this bank has done nothing but treat me poorly and steal funds. In the beginning, I was so swayed by the marketing and lies that I was going to have other family members set up accounts with this bank. Now I am very glad that did not happen so they did not have the chance to steal money from my relatives too. It is my strong recommendation to run away from doing business with this banking operation as quickly as you can or just never start doing business with them.
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December 2018 by Keren Ramirez
workers standing doing nothing & they take forever
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November 2018 by juanmanuel contreras
always understaffed regardless of the time and day. If you stay late for services you will most likely have customers!! Yet there is always insufficient staff. Worst IBC service in Laredo
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September 2018 by JAMES S. DIOSDADO
very bad service ..!!
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August 2018 by NOY HR
Who is expensively far.
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June 2018 by rl hernandez
Who is expensively far.
