-
October 2023 by Alan M.
UPDATE: this is Same's commitment to service. Drove the truck to them and had it towed from their facility.UPDATE: When the tow truck driver arrived he tried jump starting my vehicle. It would not. He opened the fuse box and showed me the starter relay. Look at the pictures. One relay, the starter relay, is missing the cover. The cover was not in the fuse box - if it mysteriously blew off the relay. Somebody tampered with it.
-
August 2023 by Juan C.
Very bad service waiting for recall 6 weeks
-
February 2023 by Doug S.
I paid a shop to rotate my tires in Corpus Christi and they were unable to reset my TPMS. I am a full time traveler and passed through Laredo today. I stopped at Sames Chevrolet to see if they could reset it. Not only did Javier Martinez reset it but he djusted the tire pressure as well since they were not correct pressures. He did all of this himself and it was complimentary. If this is standard treatment of customers this is a great dealership to patronize. Thanks Javier!
-
September 2022 by SomeGuy FromTheInternet
AC still blows hot.Still got ABS problems.Still got emissions problems.Went in with few issues on the OBD. took the truck out with more issues on the OBD.My mirrors worked prior individually on the doors. Now they dont. 2/4 windows only move now.Reverse lights still dont work.Very unsatisfied.
-
January 2022 by Raul Gonzalez
Thanks alot to Maria Hernandez very professional and sweet lady found the part I needed very quick
-
December 2021 by Javier Castillo
Is no longer called Family Chevrolet has new name so sorry hope they don't lose there jobs very good friends at Family Chevrolet and Family Nissan.
-
December 2021 by Cliff Gribble
Got an oil change. Good service and reasonably priced
-
October 2021 by accerv97
They take forget just to attend to you. There's really only 2 guys from the 4 whose names are on the doors. Javier Martinez and Pete Amezcua are the only ones who are running around tending to everybody. Took about 20 minutes before I finally stopped Javier to ask for his assistance.
-
September 2021 by lorenzo alvarado
Great service and very friendly
-
August 2021 by Margaret Bolden
The worse experience ever went in for a 9 am "OIL CHANGE" Appointment got out at almost 12:00 noon had also asked for a complimentary carwash and I went and asked "Rudy about it he claimed it was in the carwash when I had already seen it in the parking lot parked for how long have no idea so I just left
-
June 2021 by Edgar Davila
Very nice service
-
June 2021 by Tito Quiñones
(Translated by Google) They left the suburban grease stained and nobody gives it to you, you go by your unit to the patio(Original)Dejaron manchada la suburban de grasa y nadie te la entrega, uno mismo va por su unidad al patio
-
May 2021 by Ray Diaz
Great service ? ? ?
-
May 2021 by Uvaldo Patino
Great customer service.
-
March 2021 by Mark Nagele
The parts department staff were very helpful in ordering the part I needed for a 1996 chevy 1500.