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January 2024 by Raul Rodriguez
My experience was not what I expected. I have been renting in this business for many years and I think the last time, when it was time to deliver the car, the person who helped me seemed to be in a bad mood and treated me like an annoying person, and they also ask for a 300 deposit which they will refund. put on hold what is not true, they charge you and wait 3 business days for it to be in your account. BEWARE OF THOSE WHO RENT.
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January 2024 by Alan M.
Needed a car (truck in the shop) for extended weekend and Enterprise rented me a quality (new) car at a good price. Most car rentals provide you cars. Customer service is what makes the difference. Checking out a car Mildred and Galo were helpful and friendly. Checking in, Natalia, was kind, polite and friendly. Excellent!
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December 2023 by Luis Baez
The rental process here is more difficult than it has to be. I made a reservation but couldn’t rent a car because I don’t have a local address. Seriously? That’s precisely why I need to rent a car. Im eligible to rent, just not in Laredo. I’ll never rent from this place again.
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November 2023 by Joe tx76
Friendly staff, process was very quick, always go to this Enterprise because they have excellent customer service
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October 2023 by Sonia Cisneros
I had an accident on September 30, and needed a rental car, they told me they did not have any car available and to go on Monday. I went on Monday and they gave me an SUV and told me that I need to pay the difference since my insurance did not cover that vehicle and that it was the only one available. They also gave me the vehicle with an expired safety inspection/sticker. When I told them about the expired safety sticker I was told that if the police pulled me over just to tell them that it was a rental. I was told that either they would give me another car or get me the sticker. As of today I’m still driving the rental with the expired sticker.
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October 2023 by Karla Garza
Discriminates based on national origin. If you are Mexican be warned that they'll make renting a car very difficult. Don't even think of taking a day trip to San Antonio
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September 2023 by Ronnie Vidaurri
The service personnel at the Enterprise rental were very courteous and professional. I had absolutely no problem getting my vehicle and returning it was just as easy. Thanks.
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August 2023 by Aquilis Blasco
Had a great experience at ERAC. Was previously scheduled to have a small sedan and tried to reserve a day before I needed it to assure I had a rental.Was told the car was not available, but I was given a much better vehicle than promised.Huge thanks to Galo for taking care of everything.
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July 2023 by Gilbert Villarreal
Galo and Mildred are knowledgeable, courteous, and patient in dealing with me and my needs. I hope you keep them
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July 2023 by MIAMI FILM KINGS
Galo Garcia Jr. and Nathalia (Natalia) at Enterprise on 3119 E Saunders St in Laredo, TX, deserve immense recognition for their outstanding customer service. They went above and beyond to resolve my issues and delivered my car with unmatched dedication. I couldn't have asked for better assistance. Kudos to Galo and Nathalia for their exceptional service! Peter with the Cherokee
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July 2023 by Kevin Hira
Excellent staff and friendly, helped with making the process smooth and seemless. Cheap pricing and great condition of vehicle
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July 2023 by Rodrigo Escalera
Really affordable. Friendly staff take the time to show your options
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June 2023 by Alicia Reyes
Great costmer service.. bu I had to short my vacation because the light engen turned on ?
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April 2023 by Blood Good Transportation
Sometimes rentals can be a bit costly but you pay for what you get. I never have a problem with renting from this company. Employees were very welcoming and professional.
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February 2023 by Victoria Smith
I have rented from this enterprise multiple time and my experience has always been exceptional! I appreciate the amazing service
