Direct Auto Insurance receives consistent praise for its exceptionally helpful and knowledgeable staff. Multiple reviews highlight specific employees who provide excellent service. These staff members are repeatedly described as very nice, friendly, kind, and patient. They are commended for explaining everything in great detail, answering all questions, and being informative. Customers report that the process is easy and that agents go above and beyond to help, including securing lower rates. The positive experiences lead to strong recommendations to family and friends, with customers stating they will be loyal for many years. The overall sentiment is extremely positive and highly recommending.
If you need car insurance definitely get with Juan He was invaluable explaining everything in great detail with a great positive attitude thank you Mr Carmona
November 2025
Called to get some things adjusted and Mr. Juan Carmona was so helpful and nice ! Very knowledgeable, it was such an easy process and he went above and beyond to help me get a lower rate than originally intended 🥹🙏🏻 Thank you so much and will definitely be referring people to you
November 2025
Last week i called and had the best service by Maria, she explained to me everything I needed to know she was also very kind and helpful I really recommend Maria
