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January 2024 by Cesar Santana
As always very clean and tidy ??
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January 2024 by Mayra Garcia Sanchez
Lack of staff to guide the customer to find correct items and sizes.
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January 2024 by E.
Horrible customer service from Michelle from lady shoes (the girl with tattoos). She was very rude, disrespectful, and unprofessional. She was having an unprofessional conversation, bragging about all the crimes she had committed (she was bragging about human smuggling) - she needs to be charged. She was trying to intimidate me. She made me and other customers feel very unsafe. Very disappointed that Dillard’s allows this type of behavior. I feel very unsafe shopping here. And being around a sales associate who brags about being a criminal. Do better Dillard’s. I will be filing a report with Laredo PD.
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January 2024 by Raquel Esquivel
Everything is very beautiful, wherever you see there are beautiful things
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December 2023 by Sherry Jones Maldonado
Great quality products, the store is well organized and beautiful. The personnel are professional and provide great customer service.
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November 2023 by Sarah Meng
Dee Dee works at Dior is very good customer service like her so much ?
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October 2023 by Leah Socorro Cayanan
When I entered Dillard’s last Sunday I was met with a very enticing nice-smelling scent. That’s a big plus for someone like me who loves “perfumey tickles” on the nose. And when I need classy or stylish clothings, Dillard’s is my go-to place. It is expensive, though. However, there are times they go on sale and you’ll be able to snag rich-looking merch at a discounted price. It is also here that I buy my Vionic sandals for my feet with plantar fasciitis. That pair of sandals is durable and gives my painful feet the much-needed relief. It is highly recommended for those having the said foot ailment. In Laredo, only Dillards sell those Vionic footwear.
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September 2023 by Ana Garcia
I'm kind of disappointed with this store cause they don't treat the clients right plus they don't help you in the shoe department need to pay more attention
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August 2023 by Juan Esteban Duran
Went to get my first perfume/cologne and no one attended me later on I went upstairs just to pass time and was attended by the super nice ladies on the second floor
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July 2023 by Jackie
My partner and I are expecting our first child, so Elsa's support in advising us decide which stroller will be useful for us has been incredibly helpful!I appreciate the assistance that is given and how she made me feel comfortable as soon as I walked into the baby section of the store:)
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July 2023 by Sara Chung
Came to buy a suit and the man attending the counter was on his phone the entire time, playing videos loudly. Didn't even bother to greet us and offer any help. Pathetic.
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July 2023 by Julián Rodriguez
Super wide selection. They have a great stock of Casio watches that I tend to gravitate towards.
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May 2023 by Lisa De La Garza
I went shopping a Dillard's and I had left my wallet on the counter. When I went back the next day they had it and everything was there. I was happy that there are still honest people. I thank the young lady in laugeria department. They have a customer for life.
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April 2023 by Oscar Soto
The sales associates at Dillard's at Mall del Norte are awesome. I went to the lingerie department to purchase some panties and ladies there asked if they could help me find the right size and colors and they did . Being a male in the lingerie department I was nervous at first, but they made feel comfortable and treated the same way they treat their female customers. I will definitely visit them again !!
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March 2023 by yolanda corpus
I loved it they helped us right away in finding what we needed it's an awesome place . If I need a new outfit this is the first place I would shop.