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January 2024 by Isaiah Jasso
Not a good place for your dog be careful people no one could answer any question about my dog he was not treated for his injuries and was not fed and lost 14 lbs in 10 days. a person that was there was very sad when he was told his dog hes had for 11 years was given up for adoption in less than 24hrs being ther
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December 2023 by James Johnson
I literally found a kitten in the road near work, i tried to grab it and it went into the parking lot and got in a tire well. Got it out of the tire well and tried to drive it right down the street (literally 500 yards) and they told me they dont do walk ins. Then told me to take it back and call for a pick up. So i did that and they have yet to show up and now they wont answer their phone.
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November 2023 by Sergio Bustamante
They take good care of the animals ??
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October 2023 by Arod Lum
Love the burgers but have to check the bag because two times I drove all the way home and they have forgot a burger.
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September 2023 by Lionheart Roar
Not impressed with this facility. First, they have terrible hours and if you go there the "escort" that walks you through the kennels doesn't give you a chance to pause and look. In my case he seemed to be in a hurry (I forgot my roller skates). Why would anyone adopt an animal that they can't interact with? Also, some of the kennel fence gates have covers on them (probably for shade), but the observer can't see into the cage ..maybe through a small opening if you're lucky. Lastly, the office staff I encountered looked unhappy and didn't even say hello upon eye contact....which actually detracts from the thought of adopting there. Typical Laredo vibe. The poor animals need better ambassadors and the place needs much improvement in the customer service area. I will never return. I'd rather find my own street dog or buy from a puppy mill.
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September 2023 by MAYELA VILLARREAL
Excellent service, they serve you quickly
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August 2023 by Cali Ramirez
They took my Labrador that had a collar that looked healthy and had a home. But they continue to leave these dogs that have bitten my tires every time I pass by. I can’t even walk thru this road without being chased or barked at. Bruni and Lee Ave La ladrillera. Do your job and remove them 7 dogs in TOTAL ALL ON THAT SPOT
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June 2023 by Roma M
Very bad service and their "polisas" dials that they have are ridiculous.If you find a defenseless animal on the street, you cannot pick it up, because they charge you to go and leave it in the animal shelter. They should be grateful that one is doing their job for Them. Because we talk to them and they will never lift the animals.Very bad service!
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June 2023 by Alejandro Soto
Already half pending... Do they kill the animals here??
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June 2023 by Ari Rdz
Very sad place, employees are so ugly…they need to hire people that are willing to actually help animals..my brother and I called to ask if they would take in a stray dog that was outside my grandmothers house and they said yes before 5 we told them we are on our way….we get there at 5:01, they opened door to tell us that they couldn’t accept the down…it was just horrible experience, the employees said they were going to get a write up for taking in the dog??♀️ridiculous how can you work there and not care ?sad
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March 2023 by Julio Cesar Valderrabano
I adopted a dog but it is not vaccinated, do they vaccinate them?
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March 2023 by Daniel Ramos, Jr.
Looking to adopt kitten.
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February 2023 by CAP Cosultants
Why don’t you include the city ordinances this in your posts also when you pick up the animal?You’ll get a citation anyways you have to go to court to justify.Proof of ownershipCitation of dog at large.Citation if animal doesn’t have a microchip.Citation of rabies vaccine. Has to be from licensed veterinarian from the us if from across it’s not you’ll get cited for the unvaccinated animal for rabies.
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February 2023 by Eliseo Rojas
Clean.
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February 2023 by jean garcia
If I could leave zero stars i would. I called in anticipation yet the lady did not specify that i needed to bring in an id with an address. I spent time and was going to pay what they charged to take in some kittens yet for some reason still they cannot accept a perfectly valid ID. A passport is a legit proof of identification. Terrible place. Obviously doesnt care about the animals safety.
