Battery Service is known for its friendly and attentive staff, offering helpful and efficient customer service. Customers appreciate the reasonable and affordable prices, making it a reliable choice for battery needs. The business has grown while maintaining a welcoming atmosphere, with the front staff creating a less intimidating environment. Many customers have had positive experiences, including successful battery charging and testing when other stores could not confirm battery health. However, some reviews mention a lady named Lucy who was rude and disrespectful, but praise for the helpful employees who solved issues. Overall, Battery Service provides good service, fair prices, and a helpful team, making it a trusted option for battery-related services.