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August 2024 by Eloy Lira
excellent work ? fair prices the mechanic know what there doing. I have been taking my truck there 5 and never had a problem
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July 2024 by Tony Barrera
Finally found THE place for all things automotive. Very reasonable, fair and kind people.
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July 2024 by Leo Canchola
Best customer service, fast service, and very affordable. I would highly recommend this place to anyone.
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June 2024 by Jeanine
If I could do a no star I would worst place to come to get your car looked at came in just to fix our tire rods walked out with so many more problems no matter how much we spoke to Rogelio about it he kept twisting and twisting the words pinpointing they only fixed one thing when in reality he’s not even watching his workers since they did an alignment they were not supposed to which then ruined our vehicle. We also noticed that the boot for the tire rod was completely off not even connected yet Rogelio “Zuniga” claimed it’s a very easy fix. Yet? They couldn’t do it that day when it was literally the only thing they were supposed to do? Makes absolutely no sense and I recommend if you're a girl do not come here alone he’s very disrespectful does not let you speak and just talks over you not letting you explain the issues you have with the car. Walked in for a “simple” fix of our tire rods on the passenger side and came out with the steering wheel just broken a loud thumping noise when driving, but when we brought it up he just kept repeating that all they did was the tire rod and that we needed to pin point whatever else they did so he can fix it horrible horrible shop to take you’re car to don’t trust them one bit with your vehicle they’re going to leave it in a much worse state
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June 2024 by JoeNeal TeagueII
ACE IS NOT OUR FRIEND
Beware of this shop, my truck was in worse shape when I picked it up then when I initially dropped it off. They removed and replaced parts in my truck. They just left it on the street for me to pick up later. Chuy and his thieves dressed as mechanics work there. They picked my truck clean while waiting for my own actual repair. I took my vehicle a few months ago for a specific repair and after a month waiting to be completed right after it came out, I noticed and discovered that other parts had been tampered with or removed...... Solid engine mounts all broken which were perfectly fine before......cracked tension belts filled with dust were used to replace new ones my cuñado had installed just recently.......there's no way brand new tension belts should crack and be in that bad condition just being at a shop. AVOID THIS SHOP! I thought Chuy was a good guy who cared for veterans. I couldnt have been more wrong.
I GOT PLAYED! AVOID AceAuto on Saunders
Totally @ their mercy once I arrived at their shop. After diagnosing my truck’s issues, a month later, I picked up my truck.
While my truck was in their care, over a thousand dollars of my own personal property, including a $700 mountain bike was stolen out of my truck. None of which they did anything to compensate me for!
About 10 miles later, my transmission which another shop completely rebuilt while I was still on active duty literally blew up in my face and I was left stranded at a rest stop. My transmission was not the problem when I left my truck with Chuy. It was something else. Like I said, they picked my truck clean. They stripped a brand new transmission clean!
As I mentioned before, I had numerous items and an expensive bicycle stolen from my truck while it was in their care. Like I said, none of which they compensated me for.
I’m glad I paid for a “warrantied” repair, in that I’m not supposed to be out anymore money, but what’s the deal!? I’m a nervous wreck, I can’t drive my truck with peace of mind, knowing it won’t break down on me again. I’ve always kept my truck serviced, up to date, new tires, alignment correction, shocks, oil changed, fluids topped off, etc...Unfortunately, with prolonged use, I guess transmission failure is inevitable. So, though not necessarily happy about the exorbitant cost, I willingly accepted the expensive repair cost that comes with vehicle maintenance. I can't drive my truck because the work that they didn't do included my GOOD transmission failing me!!!! WHY ON EARTH DOES MY TRANSMISSION NOW NEED FIXING!!?? I did the math and on top of the transmission itself, I’ve paid out another $200+ for fuel bus tickets and other travel expenses bringing my truck back to Chuy Auto or picking it up. NONE OF WHICH they’ve offered to compensate me anything for! Not only that, but I’ve authored multiple emails to the email address they provided me and not once have they replied! Perhaps it’s wrong to expect perhaps even a little special consideration considering everything I’ve been through, BUT AFTER ALL OF THIS, NONE AT ALL!!!??!?? I’m very disappointed and I’m still convinced though AceAuto assures me otherwise, now my transmission is busted.
Now, I’m having to reschedule my medical exam and family visitation. I’ve had to take another bus home and overall been very stressed out!
I merely asked them TO PLEASE CORRECTLY AND RELIABLY “FINISH” THE WORK. I gave Ace Auto the benefit of a doubt and asked them to ensure me their service was reliable and maybe somehow compensate me for all I’ve had to pay out for work they haven’t done to begin with and they’ve refused.
Let my own experience with misfortune caused by this shop be a lesson only for me to learn. Chuy and AceAuto on Saunders are dishonest.
AVOID ACE AUTO ABSOLUTELY AVOID ACE AUTO
CHUY IS DISHONEST AND THATS BEING KIND!!!
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May 2024 by Roger Betancourt
Great service finished and worked on as promised.
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April 2024 by Jeffrey Ramos
I really appreciate how well Ace took care of me and my truck! I had been struggling to find someone to fix a simple oil leak from my valve cover. It seemed like no one in town would touch my truck or they were going to charge me an arm and a leg. But Mr. Muñoz and his team were straight up and fast with their service, I am thoroughly impressed! Thank you!
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March 2024 by robert lopez
Quick and professional
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March 2024 by Juan Romero
Always a great service and friendly staff.
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March 2024 by Aldo Del Olmo
Great service. Got my alignment done quickly and professionally. Recommended!
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February 2024 by Java “B52 Skate Shop”
Very good service, no complaints.
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February 2024 by Giselle Ruiz
This place was 10/10. I went on a Friday at about 1130 am and they were able to take me to get a wheel alignment and oil change no appointment ! They were quick and did not take all day. Definitely recommend for any car maintenance you need.
I went to this place on a Friday morning and they served me very quickly without an appointment. It didn't take them all day to align my tires and change the oil. It is also cheaper than other places. I recommend 100%
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February 2024 by Mike Gar
Nice place
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February 2024 by Mary Silva
Great service.
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November 2023 by Oswald Thomas
Just be aware that this shop might be removing (stealing) parts from your vehicle by thieves working there as mechanics while waiting for an actual repair. I took my vehicle few months ago for an specific repair and after two weeks waiting to be completed right after it came out i noticed and discovered that other parts were tampered or removed......engine mounts all broken which were perfectly fine before......also tension belts which are cracked and filled with caliche dust which were replaced new just recently.......there's no way the tension belts could crack and be in that bad condition according to my personal use of my vehicle........just be aware
