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September 2023 by Annie Serna
FOLLOW UP: took my vehicle in for check up on previous job. Once again Daniella was friendly, professional and knowledgeable on the issue at hand. Mr. Trejo was prompt and knew exactly what was needed. Item was ordered. Arrived quickly. I was called back for work to be done. Daniela, once again never disappoints. She advised me it was going to take a little longer than expected. Offered transportation to me and I accepted since I had some pressing errands to run. Miguel, new employee and driver was courteous, well mannered and an excellent driver. He dropped me off and picked me up as soon as my vehicle was ready. Always the professionals!!! Thank you for excellent service and delivering what was promised.
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December 2021 by Gilbert Almaraz
Friendly staff. Fast response. Hassle free!
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September 2021 by Zen
Friendly folks.
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March 2021 by David J.
Im picky when it comes to paint work, have gotten multiple body shops to do work for our company, and A1 seems to never disappoint when you need a job near perfect. Turn around time was quick and pricing was great. Don't go cheap and expect an amazing job, spend a few more dollars more and keep your cars value.
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August 2019 by Diana Alejandro
Yummy :)
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June 2019 by Jacob Paulson
I've been here many times. Great communication and always a quality repair. What I've heard others say is that they might be more expensive, but that you know that it is going to be realized honestly.
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November 2018 by Chuck D.
This review is for "repairs" made to my Honda Accord almost 3 years ago, so I've had time to note the REAL quality of the job done by A-1. I should have known something was wrong when the windshield rubber trim blew off on the highway the day I picked up the car. (I took the car back, they were annoyed, and then simply glued it back on.) After just 6 months, paint from my front bumper (replaced by A-1) began to peel off. When I returned the car, they acted as though I wasn't being honest, and didn't make good on it. Now, 3 years later, I find that the windshield replacement A-1 did was completely faulty, resulting in a slow water leak into the electronics under the dash of the car, completely ruining everything. This will cost me thousands to fix! I do NOT recommend A-1 for any kind of repair. Buyer beware!
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May 2017 by Wito Wito
Very bad service. Don't recommend this place at all, the guys working there were just passing the ball to each other between them and the insurance. This place doesn't work with you or for you, everything is a set up between them and the insurance. And if you take it there be sure to get a copy of everything including the estimate, really important. And check what it says because then you pay for a service so that they get to choose what they do with your car.
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April 2017 by rafa abastta
Took my wife's new Ford Explorer and had them fix i damaged door and fender... Told them i would be a difficult person if I could notice any body work on it since it only had 800 miles on it.... Tried and tried to find a blemish or even a hint of body work and Nothing.... they did an excellent job... they delivered on time and were very nice.... I have always recommended them to everyone.
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September 2016 by Alex Quach
Everytime I take my vehicles it is just as the name suggests, A1... Service is superb, body work in town is unparalleled, time frames are always dead on and customer service never leaves you in the dark. I never think twice of my choice when I need my cars repaired here. As a fellow business owner, thank you for serving Laredo for these past years and more years to come. Extremly satisfied customer.
