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March 2024 by Brandy Wright
If yall are looking for an apt come see arkisha. She is very sweet an will do what she can to get you in. I give her a 5 star. Thanks again girl! ☺️
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March 2024 by Rod Bennett
Arkeisha the leasing agent is so wonderful and very professional when she leased my apartment .She has worked with others who leased at the Rolling Hills apartments through just about any situation they were having. I recommend Arkeisha if you are looking for an apartment in Lancaster.
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January 2024 by Nelson Faulk
I would like to thank the entire front office for handling my request immediately & professionally during the holidays. Shout out to Arkiesha Brenda Enrique Jonathan and anyone else that played a part I truly thank you so much...
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January 2024 by Arianna Luckey
The lady who worked there to call me a brat and I didn't like that that's why I gave it to one store and make sure she get fired ? she made me and call the police
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October 2023 by IamTeeshavae Melanin Factz
DO NOT MOVE HERE RATS, ROACHES, and CAR THEFT/ BREAK INS. I’ve heard people say they had rats but I didn’t experience it until the end of my lease pest control came out sprayed quickly and left the rat was still there no one else came out after reporting it numerous times so I just moved. They have soo many vacant apartments due to the pest/ rodent infestation. My car was broken into twice and my rental car was stolen from visitors parking. Run don’t walk past these apartments not recommended at all!
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October 2023 by Jasmine Reagor
I love love love my apartment my lease agent Arkeisha was PERFECT I WOULDNT DEAL WITH ANYONE ELSE SHE WAS SO PROFESSIONAL AND VERY POLITE. The community is very quiet and safe for me I’m so happy to be here. THANK YOU ROLLING HILLS APARTMENTS AND A SPECIAL THANKS TO ARKESHIA
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October 2023 by Daisma Daniels
They have roaches. Everywhere. Nonstop. The windows are nailed shut- safety hazard isn’t it? Interesting. They do apartment inspections every month. And once again the roach issue is ridiculous. So bad to the point I had to buy my own roach spray and keep on hand. I made sure to leave it sitting out when the owners came and did their little inspection and I advised them of the horrible roach issue as well and they seemed very unaware and surprised which is also interesting. Additionally, they charge you monthly for a pest contorl fee however the guy that comes out is a joke. He just sprays what looks like white foam and only actually does so in the kitchen and that doesn’t resolve a single issue. The unit I was in one of bathroom required maintenance every other day for about 3 weeks straight before they finally just replaced the toilet. That same bathroom had a huge whole under the cabinet. I didn’t even fully unpack because I was so uncomfortable there. My car was broken into on Mother’s Day, when I called to notify the front office all they said was oh okay just bring a copy of the policy report that was it the end nothing else. We then also found out by the police officer who came out that within that month alone over 10 cars had been broken into just in that complex. Insane. Within the month to follow at least 4 cars from just our unit were also broken into.they will tell you there is 24hr security but that’s obviously a joke. Just stay far far far far away. I left within a few months because it was so horrible and unsettling I didn’t feel safe and did not want roaches to over take my belongings. They call themselves hitting me with all kind of fees including not notifying them properly which is a lie. I tried to notify them several times including calling and going in however when I get off of work they are not available so I tried calling a few more times no one ever answers or calls back. I’m just glad to be away from this place and wouldn’t recommend it to even a homeless person. When you first sign the lease they ask you to please leave a good review so some of these good reviews are not trust worthy.
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September 2023 by MzB Jackson
I wasn’t going to do a review at first but this is for every one else who is possibly thinking about moving here . It’s terrible . THIS IS MY FIRST APARTMENT and I had the worst experience ever . In the beginning things were okay I was looking forward to enjoying my new home etc . A little less than a month of moving in we had roaches EVERYWHERE . We called pest control a few times and all they do is some spray which isn’t very helpful . There’s a lot of fees that we didn’t know about as well . The management team have there days on when they want to be respectful and helpful and when they don’t . I had roaches in my freezer and was told I couldn’t get any type of compensation even tho there were roaches in the freezer ridge and food . I had to call corporate in order to get my compensation which was like $30. On top of that since the unit we were in had roaches we were allowed to switch units the first unit they gave us the keys to when I walked in it it had over 15 roaches in the sink I took a video and showed the manager even she was disgusted . They gave us a set of new keys to a different unit and it looked better I did a walk through things where fine but then I’d say a month or two later the roaches where back . The first week we had 2 grasshoppers in our bedroom and 1 baby lizards which we weren’t super upset about only thing that was upsetting was when the roaches came. It’s very upsetting this being my first apartment and me wanting and expecting a lot out of it and things end up like this I really wish we read the reviews before we signed our lease because I wouldn’t have moved here and now we’re STUCK HERE UNTIL our lease is up .
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September 2023 by Dale Shaw
I love my apartment, I love the office staff I don’t have any problem with them when I put in a work order request they do it as soon as possible. My only concern is why do they go up on the rent every time you renew your lease, I’m elderly and as we always say we are on a fixed income and I don’t want to move but if rent keeps increasing I will have to find another place that goes by your income
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September 2023 by GEMZ257
I stayed here for 4 years. 3 years too long to be honest. Constant changes in property management. Work orders were a joke. Sometimes they’d say repairs were done and no one had come by yet. A lot of residents had unresolved issues with “late fees” when we we’re paying on time. That went on for months, EVERY MONTH! Lancaster police was always there for some kind of domestic call. Half of the time, management had no idea of what was going on in the complex. I could go on, but don’t think I have to say any more.
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August 2023 by Suzan Brandon
I love living here. Ms Brenda is a very nice manager. She will work with you, I been here going on 3yr and have been through more the 3 manager .she is the best so is her crew..
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August 2023 by Jay Arvie
I WOULDN'T RECOMMEND THESE APARTMENTS TO MY WORSE ENEMY! I was forced to break my lease because my truck was stolen...then management didn't care less! Not to mention getting woke out of my sleep by gunfire of a neighbor. Crime here is TERRIBLE and these apartments should be shut down! I wish I could give zero stars! The ONLY good thing about these apartments is....Mrs. Arkeisha is the sweetest lady ever.
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August 2023 by Shanda Dunbar
I love it here. It's peaceful for the most part. We have a great management team that's really attentive to me. Thank you guys. Brenda,Arkeisha, Barbara and David you've been great.
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July 2023 by Huracán Manuel
Not good when they raise rent more than once in less than 12 months. They do have roach problems too. They might tow visiting vehicles even when registered as guests; this also incurs fees totaling over $300 to get cars back.
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June 2023 by Alexxis Mike
SPOKE WITH BRENDA ABOUT MY CONCERNS AND SHE IMMEDIATELY WAS ABLE TO HELP ME!! I WOULD HIGHLY RECOMMEND THESE APARTMENTS IF YOU WANT A FAST RESPONSE AND SOMEONE WHO IS ACTUALLY GOING TO DO WHAT THEY SAY. RENT IS DECENT AND THEY DO OFFER DIFFERENT WAYS TO HELP WHICH I LOVE .
