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9AM - 6PM
130 Historic Town Square, Lancaster
Banks
8AM - 5PM
3200 Pleasant Run Rd Ste 100, Lancaster
Banks
“A big THANK YOU to Prince who assisted me with setting up my son’s direct deposit on 05/03. We were pressed for time in getting it done and wasn’t aware that we had to make an appointment. Thanks to Prince, we got it done. We appreciate you!!”
“I had a car stolen and had to replace it quickly. I immediately went Neighborhood Credit Union since I financed my last auto there. I worked primarily with Lois Gaines who was outstanding. This was a difficult case since I live in both Texas and Louisiana and want the car titled in LA. Lori was exceptionally expedient and made the whole transaction very easy. She reminded me why I chose my Neighborhood Credit Union. Thanks so much Lori”
“Excellent customer service each and every time I go there. As an older customer the staff is very kind, patience and respectful towards me. Sometimes I would be so frustrated with the technology of using my phone/computer and the banking system that I would go in and the staff would assist me with understanding and working through the problems even after they had closed. Now that's customer service. Thank you for your service.”
“I was having issues with the accuracy of my account info. Calling didn't fix it. After my visit to the Lancaster branch, problem solved. Kudos to Maria Ramirez for 5 Star customer service!!!”
“Had a very positive experience with Bella at Chase Business customer service. Thank you so much for going above and beyond the call of duty!!! Thank you for making me feel like a valued customer!!”
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Banks
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Banks
“I spoke to Jessica about a possible scam that I may have caused and she was very helpful and took care of my needs very professionally and I am so thankful for all her help. Cudos to her.”