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February 2024 by VICKY CUTHBERTSON
Is a great shelter to work with. Staff is welcoming, and animals are well taken care of.
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September 2023 by Summer McDowell
No one answers the phone
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June 2023 by Anita Brown
Wonderful
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March 2023 by Yuli Sanchez
Why is this only location you can’t see the dog’s for adoption or lost dog not even see themIt smell so bad there comparing other animal shelters locations.Dallas,forth worth,Irving,grand parie , Carrollton.
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March 2023 by Eduardo Garcia
Sad, cos it's full all d dogs need to be adopted. Adop please no buy
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March 2023 by Shay Kennedy
Not sure if anyone read the reviews. As a Lancaster resident since 2003 I think they are worth looking into. They are very hard to get in contact with and tried their best initially not to help me with a dog I found roaming around and could not keep. After I physically went there and asked specific questions the guy at the front helped me scan to see if dog was chipped. I asked if they could call me if dog can't be adopted to avoid being euthenised. They said no. Once he's surrended that's it. Me being an animal lover would have taken my number and agreed in order to avoid killing him. Needless to say I took the dog back so now have 4 dogs and no space. I find it strange that patrons are unable to enter. I had to wait outside. They can do better with phone coverage and being a little more genuine or appear to have a love for animals if this is where you choose to work. Very disappointed and still looking for home for dog.?
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March 2022 by Ronnie Bates
I wanted my dog euthenizedbecause it was injured by another dog.then they said that I couldn't have my dog back to give it a proper burial.they said that all dogs euthanized will go to the landfill or dump
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March 2022 by Freddy Yzquierdo
Their slow in giving you help,and not allowed to even go in. Im afraid how the animals are really treated.
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March 2022 by Amber McElhanon
I adopted my dog almost two years ago??I miss him super much!! The staff was extremely friendly! They really loved ACEI hope he’s still there. I really want him back never adopt your children (dogs are people too)
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March 2022 by Stephanie Adams
After weeks of trying to get rid of two loose dogs in my neighborhood Todd was able to rescue them he gave me his card told me to call if I see them and he would come out and that’s what he did thank you Todd so much for the rescue, I hope they find a good home
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March 2021 by Nan Bowen
Pleasant, helpful staff...clean lobby
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March 2021 by Sierra Marie
I adopted my dog here recently and they were helpful in the process. Very simple and they gave me stuff to take home with the dog as well. When I had an issue, they were quick to answer .
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March 2020 by Shanon Jestis
Fast service, conveniently located.
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March 2020 by james spencer
Please go there and adopt a pet
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March 2020 by Mandy Kyle
They posted incorrect age for the dog i was intetested in. They also posted he was in danger of being euthanized and when i arrived they said that was not the case. They wouldn't allow me to adopt unless i brought my 11 year old blind dog there to meet the dog i wanted to adopt. I understand this concern but i have had experience with dogs for 30 years. I used to rescue and train. I ended up buying a puppy from a breeder instead.
