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“Lance provided great customer service for me. He was able to help with all of my problems and more. He was so kind and patient. I'm 70 years old and he really took the time to help me.”
“I visited today, and I got all the information I needed my dad needs a New Phone I went to every company, and the Best customer service was at this store. Nina was very helpful, dealing with rude customers is not easy but she managed the person before me, in line with a smile. She answer all my questions and doubts.This is the kind of customer service experience that every company must have. Defenitly I Will be Back!”
“I accidentally dropped my phone on gravel and the screen protector was cracked in multiple locations. I swung by T-Mobile on a Sunday at 1:30pm to get a new screen protector. I was kindly greeted when I entered, but both employees were with other customers. I waited about 30 minutes and while still wrapping up with one of the other customers an employee asked how they could assist me. I advised that I needed to replace my damaged screen protector. The employee checked stock and advised that they did have a replacement in stock. It only took about 5 minutes for the employee to replace the screen protector. The new screen protector was FREE because I have Protection360. I left about 2:10pm. Thank you for the excellent service!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Really helpful people, even after the sale. Knowledgeable and friendly. Great customer service. Had a death in family and Brandon, Travis, and Garth went out of the way to help me. Would give a 6 if possible.”