Probably the worst Apple store I've ever been to. They forgot about multiple people waiting to be helped, including us for 45 minutes, and were unaware of how to give someone a new cell phone charger when the phone is under warranty. They could significantly benefit from better training because it's a gorgeous store.
March 2019
I been here for a few hours but i left with a working phone and I ended up having a great customer service experience! Shoutout to Sophia who came up with a working solution when two ppl said there was no way to restore my phone. Ask for Sophia for the tough questions, she's a genius Girls can do it too the other two were... read full comment