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November 2023 by Adiana Loewen
If I could give 0 stars I would the customer service was so unprofessional we ended up going else were. Do not recommend.
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September 2023 by Nico Yazawa
I brought my van in to fix and they couldn't do that
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July 2022 by Connie Bird
You never want to need mechanic but they took care of our car and worked with our aftermarket warranty company that came with the purchase of our used car to get it all squared away. Thanks!
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June 2022 by Don Jensen
While traveling from Austin to Salt Lake, we experienced electrical problems as we approached Lamesa, TX around 5pm. Advanced Auto Repair was able to get us in and evaluate the problem early the next morning discovering the alternator had failed. They drove 60 miles to Lubbock to get a replacement and got us back on the road by afternoon. They even gave us a car to use. Their willingness to get us in right away was huge as we were so far from home. I highly recommend Advanced Auto Repair because of their consideration for our circumstances, their skill as a repair shop, and their friendliness.
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December 2021 by Teddy Smithson
GREAT people, Don is very caring and knowledgeable. Reasonable, fair GREAT CUSTOMER SERVICE!!!SHARE OUR JESUS!!! FOR YOU KNOW THAT IS NEEDED MORE THAN EVER!!!HAVE A GREATLY BLESSED DAY!!!
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August 2021 by TheRealMikeG. Muzik
These guys got my AC blowing COLD! My condensor went out, they let me know what the problem was and didn't break my wallet to do it either!
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June 2021 by Travis M.
Thank god for this place and specifically Don. We broke down in the middle nowhere on a road trip with no clue where we were or what was wrong, just that my 2018 Tahoe was suddenly overheating. We called this place after finding them on Google and they saved us. Since we couldn't drive the vehicle, Don came to us at a random gas station to take a look. He instantly diagnosed the problem and said he had the part in stock back at his shop and could fix it. He filled our water reservoir just enough so that we could drive back to his shop. Not only did he get us in right away with no wait time, but he got us and our Cat out of the heat and let us wait in his air conditioned office, gave us water/soda and made us feel right at home while they worked to get it fixed. He even offered to take us to get lunch while we waited! How nice is that?! I recommend this place to anyone looking for efficient work and over the top excellent customer service!
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May 2021 by Abraham N Friesen
The worst place you can take a car
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September 2020 by Pamela B.
Multiple items stolen from inside of vehicle while left for 1 day. Knowing our situation of having an unfortunate breakdown we were hopeful they wouldn't kick a man when he's down already. Taking cash and coin along with sleeping medication is one thing but the audacity of tearing out a personal check is more sinister. The good name NAPA auto care center is on the building-but it's independently owned.
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June 2020 by W. M. Kiefer
Had this man check out my truck gauges. He told me I didn't have anything wrong but his tester told him something was wrong with the transmission. He didn't charge me for the test
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October 2019 by Eli Echavarria
I like it
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May 2019 by Teddy Smithson
GREAT people, Don is very caring and knowledgeable. Reasonable, fair
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March 2019 by Chris Dean
Cost me 1/2 of what the dealership would have charged me. Very professional, fast service.
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December 2018 by Road Woody
Very poor skills.
