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May 2024 by John McCarthy
Friendly, professional and knowledgeable regarding the tax code for 1099 workers. Easy to work with to complete my filing.
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May 2024 by Taresha V
Extremely happy with HR BLOCK IN Lakeway
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March 2024 by Connie Lynch
Jose was professional and helpful! Filing my taxes was quick and painless.
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March 2024 by peggy greenberg
I was taken care of quickly
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February 2024 by M Retano
Professional, expedient, and friendly. Thank you!
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March 2023 by Paula McKay
Fine hardworking people who care about their clients. Would not hesitate to recommend them.
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February 2023 by Bernadette Schilling
Always a pleasure doing business with H and R Block. They put u at ease, answer all your questions, are professional, polite, friendly and knowledgeable. I look forward to going back in 2024
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November 2022 by Randal Park
Great service and excellent communication.
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October 2022 by Tina Roberts
Because my tax accountant walked me through the steps that I need to take on this tricky tax year. He met with me months prior so that I could act in my best interest.
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October 2022 by William Grube
Customer Service and speed of completion were great.
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September 2022 by victor diaz
They have a lot of experiences and the treatment is very cordial
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September 2022 by James Deal
Accuracy
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July 2022 by Richard & Donna Allum
David was awesome and helped us answer a letter from the IRS. Pleasant, polite, and professional! Couldn’t ask for more. Thank you Sir,
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April 2022 by Sam Vannoy
I was told my first time filing with them would be free, which it wasn’t. It was around $80. No big deal. Everything was going great- great help- great customer service- over all great experience. until I got a letter from the irs saying I actually owed money. Not H&R Block’s fault. My issue is, I know nothing about taxes or the irs, my tax professional knew this. I contacted the guy who helped me and asked for help and advice. He replied with one rather vague email and left me no answers. No help. I responded normally, asking what the next step is or if there were any options, or what can I do. He ghosts me. It’s been now a few days, I have sent 1 calm follow up email. Still nothing. Like does Hr block just drop you once they’re done? Maybe it’s my misunderstanding but like really? $80 isn’t enough for you to reply to my email asking for help? Like I just needed more info. Probably won’t use their services again especially since now I know I cannot count on them to actually “help” me with anything other than the initial filing.
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April 2022 by Islas Family
Excellent prep services and thorough explanations/guidance.
