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July 2024 by Dan Parrish
CVS is rocking it with their Care Rewards program. Join & save!
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July 2024 by San Dee
Minute Clinic wants you to schedule appointments, but if you're late they are QUICK to cancel you. However, they can take "meetings" in YOUR scheduled time & make YOU WAIT without any recourse. ?
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July 2024 by Veronica Kiser
The lady at the pharmacy is disgustingly rude.
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July 2024 by Katherine Nguyen
Very kind and friendly staff. I just visited them today after making a phone call. The staff were polite on the phone and very amicable in-person. It was very easy to pick up my medications and they fill prescriptions and complete transfers so fast. They welcomed my questions and also, for my medication I needed, this pharmacy had the best rates with GoodRX.
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May 2024 by Mary Partridge
Rude, uncaring, and unprepared employees! I have been their customer for over 30 years, and have multiple disappointments recently, but primarily overhearing the pharmacist mock me in telling the other pharmacist about me. When I complained to the assistant store manager, she assured me the manager would call me. NOT! They aren’t even trying to improve! I’m done! Next step: letter to the CEO!
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May 2024 by Louise
Very nice pharmacy and knowledgeable staff that keep customer's moving along.Thank you for your help! Tanya at drive thru is such a pleasure. Very kind!!
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May 2024 by Jacquie Banks
Leila at the front counter has always been very helpful, professional with a smile.
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May 2024 by B R
Customer service was awful. The very young woman ( dark hair, pretty)at the checkout out kept rolling her eyes at me when I appeared a bit disorganized. I had a lot on my mind and was trying to be friendly. I think convicted felons in maximum security prison have more social skills. I won’t return there, no matter how convenient.
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May 2024 by Mike Michaels
You know what to expect. It’s consistent in every city. Make sure to get their ExtraCare card. The $60/year will save you $1000s a year.
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May 2024 by Kevin Sample
They helped me so much. My scripts went from $499 to $0
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March 2024 by Suzanne Van Benthuysen
Made an appointment for a 10 minute visit for routine screening. the NP informed me they did not “have a technician who could draw blood” and directed me to Quest which caused a 10 minute planned visit to take up over two hours of my rare day off. Last I checked, a NURSE let alone one with additional certification can draw blood.
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February 2024 by Melissa Trammell
What a terrible experience I just had at this CVS pharmacy. Now, after reading the other reviews, I can see why they are so rude. They used to be friendly and caring but now I guess they are overworked and underpaid. I will be changing my prescriptions to another location due to the way I was treated today. Do not ask for an interpretation of why you are waiting on a medication, because all they will do is tell you, you have to wait and close the window and tell you goodbye.
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January 2024 by Brooke F.
Tanya, a pharmacist was very rude to all customers upon arrival while waiting in line. Once helped, she treated me with the most inhumane awful disrespect I have ever experienced going to this pharmacy. I have used this pharmacy for a long time and have always been treated so kindly. This woman obviously has some issues of her own I hope she handles so that she learns to treat other humans with compassion. She made me cry upon asking her questions. She also made statements such as "UGH WHAT DO YOU WANT?!!!" and "you seem very sensitive" when I told and was picking up for my dying dog and didnt appreciate her rude attitude not only towards me, but other customers. other employees apologized to me and told me that they avoid her and that it was normal for her to treat people this way. I have never filed an HR complaint ever before but this woman was so awful and inhumane. I hope she gets the love and attention she needs to be kinder to others.
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December 2023 by Katherine Cox
Great store! The staff is so helpful and very friendly. The store is clean and bright. After moving to Lakeway in 2021, we tried out several pharmacies -- this one is bright and clean and has the most helpful staff. The location is perfect for us when we're running errands -- both coming and going. I've tried several CVS stores in Arizona and the Austin area and this one in Lakeway is the best!
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October 2023 by beverly Banfield
The team of pharmacists and techs are AWESOME! Bravo to Tanya who met with me for a consultation about my concerns. I transferred my business on the spot!So many excellent customer service traits, especially when one is sick and needs attention right away. I am so glad I transferred from across the street.
