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“The level of customer service Julia delivered was serendipitous. The added bonus was when I got to my house and noticed not one single bill had a crease!!! Game changer for me. Big shoutout to Julia once again for the professionalism and client engagement while seamlessly handling my banking needs.”
“Chase Bank in Georgetown Wolf Ranch is awesome the staff is always courteous helpful doing whatever they can to assist ATM is always ready to be served the customer I love Chase Bank they have been very good to me in Catching scams against my credit card or my debit card great facility”
“The branch manager Michelle solved my issue quickly within 15 minutes of coming into the branch. I had issues getting help from the main corporate number on a large account balance. Very happy with her service.”
“Very quiet here.. The only branch I've visited with authentic art displayed/for sale. The coffee was fresh. Urn was literally dripping into the pot. It did take awhile for my deposit/withdrawal/check cashing.. But as you can imagine, taking money is easy while dispersing requires certain verification barriers to be delt with. Times like these when I wish an incorruptible chip was implanted hypodermically for expeditions processing. I guess my photo ID and "Pretti's" (unsure of spelling, not wearing badge) proficient teller tasks and subsequent manager verification/approval will suffice for now.”
“Sometimes a mixed bag at this location with service. The past few years I felt they are understaffed as they usually only have one teller. I don't usually need to go inside so it's not an ongoing issue.I had a few questions about more in depth financial information and Nicole was able to help me with all of my questions and offered great advice I was unaware of. I'm glad she is there as she is incredibly friendly and knowledgeable about the banks products.”
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“I just opened an account with First United Bank, lovely people, willing to help you out even with your Social Security issues, I was with Chase Bank for five decades, I’m in my 70s always an issue hard to get any personal care. At First United Bank I met with Mandy about two weeks ago looking into opening up an account with them, she answered all the questions very professional and more important very caring, you don’t find that today in business. All the best to her and the entire staff at First United Bank. I wish I would’ve moved to their bank sooner. Lovely building plenty of parking easy access to Route 620, and yes five star service.”