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February 2024 by Ashley Ramsey
Do not get your screen repairs done here , they use cheap parts ! You can buy a screen on Amazon for 20$ .Take it someone else that knows what they're doing .My iPhone 11 needed a screen repair and they charged 200$ for just a screen and to repair it ... So i did it because I needed a phone . Every 30 days after the repair, which I went SEVERAL TIMES, my touch would stop working on my phone , it would glitch BAD ! So I would take it back and they would look at it and replace my screen to see if it would help and it did for a few weeks . I also saw my screen would come up on the corner and I would have to push it back in . 3 times total they did the screen repair and by time the third came around of me showing up he told me I needed to go to Best buy to get it diagnosed because it " can't be the screen if it doesn't fix it the third time " so I took it to best buy to get it diagnosed and NOTHING was wrong with it . After that , my phone dropped on a carpet floor from my child and the screen came off , which it shouldn't of because they use sticky adhesive to keep it together . My phone was not working and all the insides came out and completely ruined my digitizer.. I have no touch or anything on it because they did a TERRIBLE job and used cheap parts ! I went back and showed them the best buy report along with my phone that was no longer working and they couldn't do anything , they said it wasn't their fault .. okay... Right ...So I took it back to apple and they wanted to charge 600$ to fix it . it was put back together terribly the screen shouldn't of popped out like that from a drop on the carpet and the parts were obviously cheap. So I'm out of 200$ and a iPhone .
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February 2024 by Romeo
Everything was perfect got a iPhone 11 Pro Max screen repair done in one day but the front camera has dirt inside of it from under the glass and now my front camera is broken
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February 2024 by Lisa Bewley
If you need a battery any battery go see these guys
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January 2024 by Ayesha Boyd
This company is sketchy. They accepted our return but would not refund our money, almost $250. They stated they couldn’t refund the money back to my card, were unable to refund via cash, and would provide a refund check that we could come pick up when management had it ready. We never heard back from them and every time we attempt to follow up we get dodged. They refuse to provide any contact information for management. I highly recommend avoiding this store because they are basically robbing people by denying what’s owed to them. SKETCHY
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December 2023 by Jesse Casillas
Awesome customer service and support!
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December 2023 by Sarah Williamson
Customer service was top notch. He had the battery in my watch and set my watch in under 10 minutes. He answered all my man's questions on bike batteries and we were able to get the right battery for the Harley. Cody was friendly and I formative. Will use this store for all my battery needs.
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August 2023 by Craig Wallace
Great service....easy, friendly.....in and out with 6 new golf cart batteries in minutes...
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March 2023 by Don Fisher
Needed a replacement battery for my IPhone SE, Lars took great care of me, he quickly replaced my battery, no muss, no fuss. I do have an issue with Batteries Plus’s Bulbs marketing though, when I Googled “IPhone battery replacement, they came right up, and began sending me text messages after I searched for the battery, the text messages all had a big discount to apply at the store, NONE of which applied in my case. Misleading in my opinion. Good thing Lars did such a good job or that would be the last time I ever do business with them. Thanks Lars, appreciate the outstanding service and treatment.
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March 2023 by Marie Alspaugh
Had to replace an iPhone 10 X battery. They had it in stock replaced it and now my phone is just like new. I used the online appointment and I also had a coupon so I saved money. I use batteries plus for fobs because they have a lifetime warranty. Also specialty batteries and bulbs. I like to shop locally and they always make me happy. They are open seven days a week so go hit up the batteries plus on Azle Avenue.
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February 2023 by Corey Hansen
Quick battery change on my car remote. No complaints here
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January 2023 by Chris P.
Company straight up stole $122.06 from meTook a brand new battery that I bought from them back. Was told the manager would have to give me a refund when he gets back and to leave the battery there. Called and called and called, same response have to wait for a manager. Called corporate they finally got to talk to the manager and he told them the battery was completely dead and they would not give me a refund and they don't have the battery anymore. The battery voltage was 12.4v when I dropped it off. Voltage wasn't even the reason I wanted them to replace it. Company lies cheats and steals, go somewhere else
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December 2022 by Braden Jordan
It has batteries for key fobs you can't find at regular store but a little pricey
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December 2022 by Gwen Bell
This store is well-stocked with the batteries and lightbulbs I needed. The clerk was very friendly, helpful and courteous.
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November 2022 by Anthony S
Had group 31 batteries late on Saturday. Cody was very helpful, he cared about is company and also mine. Really appreciate it!
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October 2022 by Henry Roberts
Old fashioned customer service!??knowledgeable friendly and great prices!
