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“Kim, helped me set up am account today, so easy, she was so polite. And understanding of my current situation. Heard many good things and now I'm glad to be here too.”
8AM - 5:30PM
490 This Way, Lake Jackson
Banks
“People are nice and friendly when I interfaced with them. My only complaints are bad hours, when you teach its hard to get there by 5pm, and no mobile deposit. All banks I've had in the past had mobile deposit for checks so their system is ancient and not up to date.”
“Everyone at the Lake Jackson location is better than good they all remember your name they're all very friendly they all try their best to help you I'm very happy that I transferred all my money out of Navy Federal Credit and to these people I have had no problems with them at all”
“Tellers were not overly friendly. Not negative just not as friendly welcoming and inviting as so many other Wells Fargos. Just not the atmosphere I guess I'm accustomed to at so many others”
“I received the best customer service from TDECU Insurance Representative Hillary Reynolds. She actually took the time to go over my insurance and check the difference in coverage. She allowed me to review and ask questions. I have been a member for over 30 years and this is the exact reason why I will remain a member. It may not be all great all the time, but this is my favorite CU. Hillary gets the TDECU Insurance MVP award for the year. Thanks again!”
Banks
Banks
Banks
Banks
Banks
“The customer service here from each individual has always been great.Ashley helped me open my accounts, with personal loans, and Mobile banking issues during the switch from BBVA to PNC.I think it stinks PNC won’t let them have their framed photos of their family any more. No more personal items boo. I liked the home town feel it gave during my visit to conduct business.”