10AM - 3PM
1035 Hickory Creek Blvd, Lake Dallas“My parents have been banking with this institution for many years now. Over 40+ I believe although at various locations. Due to my father's age and medical condition, I am now helping him out with his finances. Ms. Hillebrand has been quite helpful in making the process a smooth transition. Many kudos to her for the advice and prompt service to make this happen. Thank you.”
“Commercial Bank of Texas has been paramount in the success of my business and they have assisted me with my real estate projects and daily activities. I have always been met with kindness and warmth in daily transactions. I highly recommend them for any real estate transactions and business banking activity.”
“The online check process was very quick and easy while finishing up the paperwork at the dealership.The great team at the CARROLTON branch did an amazing job taking care of me, while I was needing to finance my car.”
“As a long-time customer of Woodforest Bank. I can confidently say that their commitment to excellence and customer satisfaction knows no bounds. From the moment I opened my account years ago, I was impressed by their professionalism, efficiency, and dedication to meeting my financial needs. Recently, I had the pleasure of setting up an account for my son with Deya, and the experience was nothing short of exceptional. The staff at Woodforest Bank took the time to understand his financial goals and provided tailored recommendations to help him make the most of his money. From the seamless application process to the warm welcome he received as a new customer, it's clear that Woodforesr values not only their current clientele but also the future generations they serve.
I wholeheartedly recommend Woodforest as the bank of choice. With Woodforest, you're not just a customer – you're family.”
“The customer service was top notch!! Ana Avila & Sam Menard helped me open up a non-interest business checking out. They were both thorough and went out of their way to make sure I got what I needed.”
9AM - 1PM
2730 W University Dr, Denton“Bobby is so awesome to work with, we met Bobby when we were refinancing our first home. We have since financed four homes with him and will not use another mortgage company as long as he is with First United.”
“Friendly efficient staff that communicated often and helped us make informed choices. Easiest process from start to finish we've ever experienced!! Highly recommend.”
“The customer service here is superb! I went in with low expectations because ive always had bad experiences at other banks but they really put in so much effort and care into helping set up an account and guided me through all my questions! I will be coming back and recommending this place to my friends they changed my banking experience”
“I came into the bank the other day to open an account and Trelon Sheffield assisted me with all my needs. This young man was very professional and well spoken. It was a pleasure to met you and you sir are going places.”
“UMB has the nicest and most helpful associates of any bank we have ever had dealings with. We use the branch in Denton Texas and highly recommend them. How often do you leave a bank and think, “I really like those people!” They go out of their way to make you feel important.”
9AM - 12PM
1700 N Carroll Blvd, Denton“I have banked at Pointbank for over 20 years! Cody T. even recognized and greeted me by name when I was in the drive through the other day! Definitely makes you feel important & valued!Thank you Pointbank for taking such good care of my banking needs!”
“I have used Point Bank of Little Elm for seven years, however used Point Bank of Lewisville for about eight years while employed at Lewisville Family Medical Associates. I have always been treated with great respect as a banking customer. I honestly have never had a single problem with this bank. Experience with all sorts of notary from real estate to very important medical documents. You could never ask for a more compassionate branch manager. Everything that I took to her to be completed was done with with joy. Our business relationship is built upon loyalty and respect. The entire banking staff is wonderful. I look forward to maintaining a banking relationship for years come, Douglas, T (7/23)”
“Guaranty Bank & Trust - Big thanks to Brayden & Malia!These guys are rockstars! Being a small business can be a rollercoaster, but Guaranty Bank & Trust, especially Braden and Malia, have been there for us the whole way. They get small businesses and don't just see us as a number. Their help has been a game-changer in our growth. Wouldn't be here without them!”
“I have banked here for nearly 10 years, and Justin, the manager, always goes above and beyond. I don't live in the area anymore, but have been reluctant to change due to the level of service.Great place with great people.”
“We opened a new account here today and had a great experience. Two people greeted us when we first arrived, then BJ Duehr helped us open our account. He was kind and knowledgeable and thorough. He answered all our questions and gave us lots of helpful information. While we're happy to have the "big bank" advantages of Chase, BJ treated us with the personable friendliness of a "small bank" relationship.”
“I had the pleasure of meeting with Celeste today and let me sey, her customer service is A+. Helps me right away and got my account on track for what I needed. Couldn’t be happier, and I’m glad I still bank with them.”
“Chris, the branch manager, literally just saved my family and I from homelessness. He helped us resolve a hold on my account that everyone else told us was unavoidable. Because of that, myself, my wife, and our two kids will be able to get caught up and will keep a roof over our heads. I can’t begin to express my appreciation and thanks. Chris, if you monitor these reviews, just know that I can’t thank you enough for your help and that you literally saved us.”
9AM - 12PM
525 S Interstate 35, Denton“I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortunate to have such a dedicated professional leading their team. Thank you, Daniel, for your outstanding care and commitment!”
“This is by far the best bank I have came across. They go above and beyond!! I come in there with dirty shoes , mud , whatever ... tell me it's OK... tells me where the water is at , then ask if I need something.. helped me with everything. Down to helping me open up a online app. I give them 10 stars ... ? I appreciate everything..I was just gonna keep my money in old soap box under the sink ..glad I opened up a account !!”
“Customer Service was very helpful when my debit card was denied due to the amount - I was not aware of a pre-determined set limit for debit card transactions. She was very nice, professional and took the necessary action to assist me so the transaction could be completed.”
9AM - 12:30PM
4940 W University Dr, Prosper“Stopped by without an appointment and after waiting just a short time, Rasy was wonderful and answered all our questions and in no time we had an account opened. She was personable and thorough in her dealings with us. She was detailed in her explanations and even took us over and walked us through the video teller process (this is new to us - hesitant at first but think it will be OK). Glad to find a friendly Credit Union close by with many great services.”
9AM - 12PM
915 W Main St, Lewisville“Debbie was such a joy and a pleasure to work with in assisting me with my account today. Point Bank continues to show me I made the right choice by selecting them as my bank. Customer service is absolutely the best hands down.”
“I came in last week needing a copy of money orders purchased from this location and received them the next business day! The money orders were also purchased almost 6 months ago, and I’m also not a customer of the bank. The staff was friendly, quick, and easy to talk to. Thank y’all so much!”
“Every member of the Little Elm branch are the friendliest bankers. I always receive personal attention and they have helped me with a variety of banking needs even when just dropping in.”
9AM - 1PM
1330 S Loop 288, Denton“The staff at this Frost Branch are very kind and helpful. I had a problem with my account recently, and they could not have been any more attentive and caring. They took care of closing my account and setting up a new one thereby saving me much stress and aggravation. I have had an account with Frost Bank for over 25 years (in several different locations in the Dallas/Denton area), and I have nothing but praise for this institution!”
9AM - 2PM
5101 State Hwy 121 #300, The Colony“This staff is remarkable. Ive been starting to come to this location more frequently and every time, I am welcomed with warm smiles and supportive staff members.Adrienne & Collin have made sure to get me every resource needed to reach banking goals. Ms. Antoine made sure to go above and beyond to help with my issues.”
“Great bank helped us out of a jam, good customer service!
Tee was very professional and efficient on the set up knowing we was in a rush! 10 stars for this company!”