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June 2023 by curtis mitchel
Friendly service, very helpfull
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May 2023 by Diana Homesley
Reese Oliver at PNC in Lago Vista is awesome, she’s very professional, friendly and has been very helpful to my daughter and I.
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April 2023 by Chris McDonald
This place is pretty good for a bank. Nice folks.
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April 2021 by James Sandoval
Have you ever called customer service? Don't. You will be on the phone for ten minutes with Guatemala before you hang up Truly awful lack of service.
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January 2020 by Robert Smith
Won't answer the phone or call you back! Not good for a bank that has my money?
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January 2020 by John Wilkerson
I have the mortgage of my home with this bank. Every time that I have to make a payment, they take FOREVER!!! Please train your employees!! It is a nightmare! I don't understand what it so difficult to apply a payment!
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June 2019 by Web v
Very unhelpful! Most difficult BBVA Branch to deal with in the area. More than once I have left and had to go to a different Branch where they were very accommodating!
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May 2017 by CHRISTINE MATHENY
Worst f****** bank in the United States first of all besides the manager who has a personal attitude against people and gets to decide which checks get deposited and which ones get rejected at an ATM. This Bank put me in one of the worst Financial binds I've ever been in in my life as they said my money was available at the ATM on Friday afternoon and an hour later they tie my money up till the following Tuesday when I deposited it for a personal emergency... would love to have a face-to-face with the manager but have no time because I have a personal emergency to take care of. Besides opt in or out of overdraft protection means nothing... I was told if I opted out they would not let my money clear however they wouldn't charge me the overdraft fee which I've been charged 3 times for this year... then I hopped in thinking that that will help clear my money sooner only to call customer service and find out I'm opted out... they clearly don't have it together at Compass Bank..... I would dig a hole and bury my money and expect the worms to eat it and feel safer with my deposits...
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February 2017 by Brad Allan
I have dealt with a lot of bank branches in my business life, and I think that this branch has the best people by far that I have ever worked with. Way better than Wells Fargo and Bank of America... Small town people are the best!!
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July 2016 by Laura Lago Vista
5 star team & service. Gia is so knowledgeable, and helpful. I set an account up here for my son and loved it so much, I switched my banking services here.
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December 2015 by kyle bandow
Best employees in the banking business by far!!
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September 2014 by super george
Friendly staff at the lobby, I always had great service at this location. They are willing to help with any banking issues. Any issue that was not possible to remedy on the spot, I always got a follow up phone call to resolve the issue. Most issues were related online banking.
