“Although the photo machine broke down yesterday. They treated us very well. They are agile and very friendly. I didn't have an appointment for my passport and they still attended to me.”
8:30AM - 4:30PM
200 E San Augustine St, Deer Park“How can I update this to 6 stars? Every single time I walk into this place I’m treated with the highest quality of customer service and smiley faces all around. As customers, we don’t ask for much, just good customer service! First USPS to ever have a good experience at. That’s why it’s my location of choice.”
8:30AM - 4:30PM
1600 Main St, Seabrook“The Seabrook post manager Amy is amazing. I have never had a postal worker that has reached out, and was so compassionate about helping you. She needs to go around and train the rest of them. Thank you for all your help Amy..”
“If you’re coming to RENEW your passport you don’t have to wait in line near the mailboxes vestibule. Go into the little USPS store itself and just tell them you want to RENEW. Have all paperwork printed and already filled out, with the passport photos. Then just pay and leave. I was in there less than ten minutes. I saved myself probably 1.5-2 hours time if you are coming here to do a passport RENEWAL now you KNOW.”
“I placed my mail in the blue postal box outside and then it was shut down. To my understanding this was not the fault of the local office but of the usps delivery services. I did not end up getting my mail back and will be filing a claim. However this was something that I addressed 1 month ago and despite how busy this office is, they still kept in touch and kept their word to let me know the status of the mail and I really appreciate that.”
2:30 - 4PM 9AM - 1:30PM
3508 Market St, Baytown“Site should be on historical register.
Sister site (Old Goose Creek Post Office) is. Almost 100 years old.
Old & original architecture is not common in Houston area.”
“I've noticed a huge shift in positive attitude of employees since April 2023. Nothing but great service ,and the results are welcomed. Instead of a new employee every month we have mail workers that want to stay. This is a blessing and should be rewarded with a 5☆ review Instead of 1.”
“I have been going to this post office for a couple of years and there is a new management team. The new Postmaster and supervisor really seem to care. I had a package go to the wrong address the Postmaster personally went and retrieve it and brought it to my door. That is customer service I would definitely recommend getting your services at this location”
8:30AM - 5:30PM
14917 El Camino Real, Houston“Never had a bad experience. I drop off packages for my small business and everyone has been super helpful and I feel as they're always excited for my drop offs. I highly recommend this location for friendly staff and large drop offs”
8:30AM - 5PM
601 W Baker Rd, Baytown“I received great service from the workers at the service desk. i was having issues getting a PO Box and they were able to guide me in the right direction. they fast and friendly.”
“The staff at this location are so helpful and friendly and actually know what they are doing and talking about, unlike the deer park USPS. I had so much trouble with a package at the Deer Park location which caused me to miss my intended delivery( possibly ruined my whole package) so I left and went to this La Porte USPS instead and was treated much better. The staff here are polite and smart and you won't get the same treatment at the Deer Park USPS. Avoid that place as much as possible and come here instead.”