-
February 2024 by Cassandra Olivarez
Just by their response you can see how unprofessional they are. You can call me a Karen, my experience remains the same. Im trying to prove a point and y'all proved how disrespectful y'all are by your response. I just wanted my vehicle fixed. Not to be given the run around and tried to charge $600 that was unnecessary. Unprofessional, dishonest, poor communication, not educated in how to inspect or fix vehicles, and rude! Go to a real mechanic.
-
February 2024 by Xavier Goforth
I was trying to give them the benefit of the doubt trying to give a local business a chance. I was trying to get an alignment when the worker said the guy who does the alignments would be there in an hour. The white man with a beard said he could look at the car to make sure there wasn’t any mechanical issues. I thought it wouldn’t hurt so he began to check my car. He does a light shake of my tires and tells me my bearings are bad. Said he could go put it on the rack and check it more. 30 minutes pass, I went to the waiting area and another guy walks in and I ask him for an update on how long till the guy for the tire alignment gets there and he tells me he is the guy. That was already a red flag communication SUCKS cause no one told me he arrived and had me waiting wasting my time. Then he tells me he can’t do the alignment bc the guy who inspected the car said the bearings were bad. So I thought why was I there then. When I tried to leave they acted like my time wasn’t valuable. It was a waste of 45 min. I decided to go to Kia for a 2nd opinion and they said my bearings were fine and it just needed a tire alignment. What makes me more upset is I could’ve had the tire alignment done the whole time had the “tire alignment guy” CHECKED if the other guys diagnosis was correct. Clearly they don’t know what they’re doing here. Trying to scam people for more money and scaring people as if more problems are wrong when they’re not. DO NOT GO HERE. Listen to the reviews. I wish I did. I wouldn’t have wasted my damn time.
-
October 2023 by Elizabeth
If he can scam people he knows, he’ll easily scam a stranger. I trusted him to do some work on my jeep (3k worth) only to have worse issues a week later. He then proceeded to say the “new” issue would cost me an additional $2,700. I ended up getting a second opinion. I told the third party mechanic the work that Alan had done to the vehicle. Third party mechanic sent me videos showing how parts that Alan claimed to repair were never fixed/replaced. I forwarded videos to Alan and requested a refund. 3k dollar Refund has not been rendered.
-
September 2023 by jaz natalie
Visited this shop for services and the owner quoted me after market parts 3 times more expensive than original dealership parts. Extremely dissatisfied. If I could give 0 stars I would.
-
July 2023 by Billy W.
Charged me 680.00 and did not do the work I paid for. Totally destroyed my rear axles.
-
May 2023 by Daniel Vasquez
Alan is a great mechanic! He’s honest and gets the job done right and in a timely manner. Him and his team are highly skilled and I trust them with my vehicles.
-
April 2023 by Gene Placker
Very good customer service, get you vehicle in and out, good quality work! Highly recommend!
-
March 2023 by Tricia Cave
I had about $1100 worth of work done on my car in early February. They did a great job. I even had an issue a few days later where my check engine light came on again, and the owner was very patient and explained to me what the code was and that it was mild, and assured me he would never let me drive off in a car that wasn’t safe (I travel a lot for work). A month and 1200 miles later, my car is doing great. I will definitely use them again and I appreciate their patience with all of my questions and concerns.Service: Oil change
-
March 2023 by Michal Barzyk
We are not from the area and had a check engine light come on while vacationing. I called multiple shops but no one was able to work on my car the same day. Alan said he would do his best to fix my car same day. He diagnosed the issue and fixed the problem enough for us to be able to safely get back home from vacation. He explained the issues and what he did and did not repair. He provided pictures that I was able to give to my local mechanic. He did all this for an extremely reasonable fee and got me in and out in a couple of hours. I really appreciate all he did for us and would recommend him!Services: General repairs & maintenance
-
March 2023 by Bianca C.
I wouldn't recommend this place it's horrible service this guys attitude is ridiculous took my car in for a simple repair thank god I'm mechanically inclined I know a thing or two but he tried to scam me so this place is a nooooo!!!!!!!!!l Also talked to me like I was dumb .....!!!!
-
March 2023 by Oscar T.
Man this dude is the most disrespectful mechanic ever had the nerve to lie and say he switched my clutch im a mechanic my self my car had 25k miles when i first took it to him fairly new no squeek no proboems besides clutch now after i received my car back from him it came back worse sounding horrible and like crap but alan the owner decides to call my car a piece of sh** i have messages to prove it and his service was bad now i have to deal with my car sounding like junk because his work is junk i dnt recommend him because i had warranty on my clutch took it back to him and he never replaced it he said he did but i still have my same clutch and took him 4 days pretty fast for waiting on shipping for my other clutch but he states that he changed it
-
February 2023 by Sevil G.
Took my car to Alan and asked him what happened , there was very loud noise coming from up front and oil light came on the dashboard.Alan said leave the car at his shop and he will contact me. I called him the next day and he could find his own comments on my car in his book . He called me back in 10-15 minutes and told me that car needs an oil pump and he can change it for 1600 cash.I double asked him on the phone if he really it is an oil pump and he said its definitely an oil pump and that is his price.I took an Uber because I only have that one car and my whole family including 2 kids and 2 adults depends on it every day. Alan was sick at home , that what his wife said , she could not explain to us the details about the car, the only thing she had in her notebook is the price 1600 , that is it.His younger brother was there as well , and I asked him again , please check the car one more time. He checked the oil level and said its good , he checked the noise and said it the oil pump probably. And off we went to another mechanic , who just checked the oil and there was not any, so car needed oil , that is it.It is very sad, that you are trying to establish relationship with a mechanic and becoming regular, so you are building trust on both ends. And the mechanic realizing that you don't know anything about cars trying to take advantage of you. ITS ABOUT ACCOUNTABILITY , AND ITS ABOUT DISHONESTY, AND ITS ABOUT DISTRUST.Long relationships builds on trust and honesty, one time deal , one time scam putting your reputation to the ground.ITS ABOUT REPUTATION, ITS ABOUT YOUR NAME AND TRUST FOR TOMORROW.
-
February 2023 by Meg Cress
Very reasonable pricing, & immediate service. Highly recommend. Thank you!
-
November 2022 by Amy Hagood
I have been having my car maintenanced by these guys for nearly 4 years now. Alan is very knowledgeable and friendly. The work is always on time and I’ve never felt cheated or over charged. I am blown away at the level of care he gives to the smallest details… most mechanics will fix your car but leave a mess behind them, something that stands out to me is wether it be my car or our old pick up truck, the vehicle comes back not only running better but CLEAN! Recently they fixed my car, I was so at peace and happy when I saw the TLC these guys used to make sure I was happy and comfortable when I got my car back. That’s going the extra mile for their customers that they really don’t have to.Thanks guys great job!!I highly recommend using this guy as your mechanic!!
-
May 2022 by Veronica Roy
I'm a single female and I never feel cheated. Mr. Alan always makes time and has always done fabulous work when I need. Fair prices.i trust them.
